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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best dealership all around Mitch Shefveland always takes great care of us and my Mini. I always hesitated to take my other cars back to the dealership for work. Here I have no reservations of bringing her in. I know she will get the best care and they make sure we are taken care of too.
Business response:
Hi Jan, thank you so much for your positive comments about Bill Jacobs MINI! If you have any further questions, please don't hesitate to reach out! Take care!
Parking light fix Mitch Shefveland is always super support when I bring my Mini in for service. This time was no exception.
Business response:
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. Thank you and we hope to be of service to you again!
Bill Jacobs Mini is an Exceptional Dealer We purchased our Mini at this location a little more than two years ago. The buying experience was wonderful, though the ongoing experience with Bill Jacobs Mini as we have brought our Mini in for service has been EXCEPTIONAL! We have had the same service advisor every time, Mitch Shefveland, and he has made the experience incredible. I wish we could bring all of our vehicles to Mini for ongoing service as we have never had such a great service experience. I would highly recommend Bi... read more
Business response:
Jeff, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!
Customer Service:Marina Marina was amazing! Great customer service! She was very knowledgeable about the vehicle and helped us along the way. Truly felt as she was on our side and not just trying to get a sale. Defiantly would highly recommend her!
Business response:
Joicelyn, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
Service Department = top notch I went to get my car i bought finalized, and have my car looked at. Service Advisor Mitch Shefveland kept me well informed on what was happening with my protectant, graphics, and service light. He made sure I was happy with the results.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Bill Jacob's MINI Service is awesome! See Dean Dean in service at Bill Jacob's MINI is the best! He enjoys everything he does and he truly takes an above and beyond approach with me and everyone he helps out... If you need your MINI serviced he's the guy!!! -Alex
Business response:
Alex, we're so happy that we were able to go above your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
Mini Service They always have great service. Mitch is a terrific service rep and is easy to deal with.
Business response:
Hi Reidm, thank you so much for your positive comments about Bill Jacobs MINI! We look forward to your next visit! Take care!
help for a needy mini Mitch and Dean were veey helpful getting me back on the road after my mini broke down. They also helped finance the repairs.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Customer Top notch staff and service! Always know I'm in good hands when I bring my car to Bill Jacobs MINI.
Business response:
Reviews like this give us motivation and help us ensure we provide high-quality care! We look forward to your next visit! Take care!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.