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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
MINI checkup Mitch S. at Bill Jacobs Naperville is always incredibly helpful, professional, & friendly. I took our MINI in for service before a busy day at work in the city. The check in process is always swift and I was given a new MINI to borrow with no rush to return. Our car was taken care of thoroughly at the promised price. I know when I have to take MINI in to Mitch it will be fast and pleasant. Btw, we like the Naperville dealership so much, that we are often visiting the BMW side too as our other car is a 3-Series. ... read more
Business response:
Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a fantastic day!
MINI SERVICE I had a vehicle sent here for extensive repairs which entailed an engine to be replaced. Mitch provided me with a few options for the engine to be replaced. After weighing my options we opted to replace with a new one and Mitch and his manager were more than generous enough to provide me with great assistance in pricing and having some of the repairs covered by my extended warranty. They did an excellent job in keeping me updated and informed throughout the entire process.
Business response:
Cory, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Salespeople! I had a great time buying my car mostly because of the helpful salesman, Aldo.
Business response:
We're glad to hear Aldo delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Grest service Easily the best dealership service I've ever had. Mitch Shefveland is fantastic. Very knowledgeable and timely on updates and delivery of service.
Business response:
Albert, we're happy to hear you had such a positive experience with our team! Thank you, and we hope to be of service to you again!
Mitch S. - Service Adviser Mitch gives outstanding service with great attention to details and taking care of the vehicle and the customer
Business response:
Drew, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. Thank you, and we hope to be of service to you again!
Mitch Shefveland-MINI Service Advisor This latest service visit (4/2/18) Mitch Shefveland went above and beyond our expectations. Thanks ever so much, Mitch, for ALL of your help!
Business response:
Vicky, we're so glad that we were able to go above and beyond your expectations! Thank you, and we look forward to your next visit!
Service My service advisor, Mitch Shefveland went above and beyond to make sure my service was accomplished in a superior manner.
Business response:
It is great to hear that Mitch took such good care of you! Feel free to reach out to us if you need anything. Have a wonderful day.
Great service I used to dread going to the service department at other places, but not here . It’s a pleasure
Business response:
Mario, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Great service Mitchell was great & got me in & out quickly and easily for my coveted Mini service
Business response:
Joni, we are pleased to hear Mitchell provided you with quick service! Please let us know if there is anything else we can do for you; we are more than happy to help!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.