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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mini Service Bill Jacobs service department went out of their way to provide me with exceptional service. Mitch Shefveland is an excellent Service Advisor and made sure to consistently provide me with updates thoughout a long service process.
Business response:
Nick, our staff works hard to go the extra mile for our valued guests! If you're ever in need of more help, please let us know!
Great service! I had another wonderful experience with Mitch in the service department. He’s great at letting me know any future repairs that will be necessary and when to expect to have them done. I leave feeling educated and prepared! Highly recommend Mitch and Bill Jacobs Mini!
Business response:
Hi Marisa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great Dealership and Great Service Department Great service, great staff. Mitch S. in the service department is the best!
Business response:
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Matthew Matthew was courteous, efficient and informative. The service was excellent.
Business response:
Catherine, we are so happy to read such a great review about Bill Jacobs MINI! We hope to see you soon!
Mitch from mini Mitch was extremely knowledgeable about what my car needed.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Buying a car I just wanted to say THANK YOU to Aldo Huerta for the pleasant experience on 6/23/18 when I purchased my car. He made the process go fast and easy. He answered all the questions in very respectful manner. This was a completely difference at Bill Jacobs MINI dealership in Naperville. So thank you Aldo for helping me through the process of buying my car I absolutely love the Volkswagen Touareg. Natasa.
Business response:
Hi Natasa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great Mini Service Had a scheduled maintenance at Bill Jacobs Mini. Scheduled a loaner, which was a new Mini hardtop. Maintenance was completed in one day, as estimated. My service advisor, Mitch Shefveland, kept me posted during the day, which I appreciated. In summary, Bill Jacobs is a great place to get Mini serviced.
Business response:
We're pleased to hear everything was completed to your satisfaction! Thank you for choosing Bill Jacob MINI as your first choice for service!
Thank you Mitch!! Taking my 2016 Countryman to Bill Jacobs is always such a pleasant experience! Everyone in there is always so attentive and professional. Mitch is so helpful, thorough and knowledgeable making my appointment easy and carefree!
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Amazing service Mitch is a fantastic associate. Always super helpful and so knowledgeable. And there’s no pressure like with certain other places.
Business response:
Thank you for the kind words about our staff! If there is ever anything else we can assist you with, please don't hesitate to give us a call!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.