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Mountain Top Inn & Resort
- Hospitality
- Warm Springs, GA
About this business
Location details
177 Royal Lodge Dr, Warm Springs, GA, 31830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Mountian top inn The sun roof, the room wasn't cleaned properly, and the staff was rude. The pool even though it was smaller than looked in pictures.
Business response:
Thank you for your feedback.
Me and my daughter give it a 2.5 rating. We both agreed on that. If you have a bad experience any where you go if you sleep in a nice comfy bed then it is OK. If you have awful beds and they where then not so good!! Early check in. They were friendly.
Business response:
Thank you for providing your feedback and letting us know about this issue, Angie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Mountain Top Inn & Resort
Fair cost of the stay
Business response:
Thank you for your review. Mountain Top Inn & Resort
Ok but not resort quality. Small soap and shampoo from CHINA! Who knows what’s in it! Poor lighting. Skylight that remained open that let in morning rays awakens before set time for getting up. Air conditioner preset at 72 degrees—not able to lower it. No clothes hangers. Inadequate parking. Unpleasant receptionist. None
Business response:
We are sorry to hear you are disappointed with your stay. We strive for guest excellence every day and apologize if we fell short of the mark. We did check your room and the thermostat on the wall is in perfect working order and can be adjusted to whatever temperature you like. We do suggest that if you have any trouble during your stay, we are happy to send someone to the room to take care of issues immediately. Thank you for your feedback. Team Mountain Top
Not a good experience in checkin process . Staffs attitude towards us . Location
Business response:
Thank you for taking the time to provide your feedback and letting us know about this issue, Edward . We pride ourselves on guest excellence and are truly sorry to hear that standard was not met during your stay with us. Sincerely, Mountain Top Inn & Resort
Very Poor Absolutely not what it said”Resort” We were out in no where & nothing there but a bunch of rooms- not resemble a resort. Bathroom had nowhere to put anything down on. Concept good but not what it was in reality
Business response:
We are sorry to hear you feel that way Debbie. We are a nature resort in the middle of the FDR State Park. We have the best hiking trails in the state of Georgia. The Lodge where you stayed has spectacular views, a lawn with park grills, firepit, horseshoes etc., and our seasonal pool is a guest favorite as well. Our resort is a guest favorite in the area and we love seeing them return year after year. Regards, The Team at Mountain Top
Bad taking ice cold showers I didn't like anything. I needed a warm shower puts one in a bad way
Business response:
Thank you for providing your feedback and letting us know about this issue, Henry. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
Disappointed, will not be back. See above. The little amenities would have made our stay more comfortable and pleasant. We don't feel we received value for the price we paid. Have no problem with rustic, suggest more than one comfortable chair, another bedside table and lamp. Lamp on desk and a lamp by the chairs for reading. No place in bathroom for personal items, except for back of commode. Hot water not hot enough. Overhead skylight dirty and over bed??? Thermostat over the middle of the bed, could not adjust without get... read more
Business response:
Thank you for your feedback Vickie. We strive for guest excellence every day and appreciate you taking time to let us know how we can improve. Best regards, The Team at Mountain Top Inn & Resort
Disappointing They wouldn’t give us a room with a jet tub. Even though I called ahead. We also wanted to stay past 10am and they couldn’t accommodate us. We really wanted to get some extra sleep. Check out should be later in my opinion. The location is absolutely beautiful and the beds were very comfortable. The interiors were nice and the place was clean.
Business response:
Thank you for your review. We have a limited number of jetted tubs and they book months in advance. We are sorry we could not accommodate your request. The Team at Mountain Top
Frequently asked questions about Mountain Top Inn & Resort
How is Mountain Top Inn & Resort rated?
Mountain Top Inn & Resort has a 4.3 star rating with 3,406 reviews.
When is Mountain Top Inn & Resort open?
Mountain Top Inn & Resort is closed now. It will open at 8:00 a.m.