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Mountainside Fitness

4.4

About this business

Location details

2655 W Carefree Hwy, Phoenix, AZ, 85085, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.4684 reviews
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John D.'s profile image
John D. 
rating
7 years ago

Please fix them ACs, you guys charge like crazy yet you don't fix the ACs, the only time I have to myself and that's when I am dying of heat. And no it's not from crazy hard workout. It's the ACs that do not circulate the air as it needs to and cool it. Stop being so f*cking cheap and fix the issues, and clean them dam showers as they sting like piss... Man I am very close to go to lifetime. 

Erin W.'s profile image
Erin W. 
rating
8 years ago

Great gym. It's clean, modern and spacious. It has every machine you'd need and more plus basketball, classes and child care. The bathrooms are nice and there's towel service include. Top that off with a child free facility (kids in kid area which is also loaded with activities, their own basketball court, video games, jumpy castle/slide and baby/toddler areas) with lockers (bring your own lock), hairdryers, showers, lotions, etc. and a juice/smoothie bar. The staff will always answer questions and help with anything. I go i... read more

Albo A.'s profile image
Albo A. 
rating
8 years ago

My favorite Gym ever,Everyone is friendly there,except maybe some kids that stay in front they can't talk say Hi or Hello or Bye. best machines equipment and it's always clean. 

Business response:

Albo, We would appreciate a chance to improve your experience with us. Are you open to having someone from our team reach out to you separately? If so, let me know. Thank you! 

April W.'s profile image
April W. 
rating
8 years ago

If you really can not afford a small group training gym then this place is ok. Nothing like the gyms in anthem where you are always with your trainer and small group of people but still getting personal training. Its just a place that you to sign a contract, they do not care if you come or not. 

Gage S.'s profile image
Gage S. 
rating
8 years ago

Sarah was awesome to get me set up with membership. Gym is clean and equipment solid. 

Business response:

Thanks so much for your review Gage! We are glad to have you as a Member. If you ever have any questions or concerns, please speak with our GM Jamie, she is always there to assist Members. 

Paden G.'s profile image
Paden G. 
rating
8 years ago

Tried this location to see how busy it was compared to desert ridge. The gym itself is fine but the staff is not friendly and will straight up ignore you. My girlfriend asked the gentleman up front if he could make us a shake and he said "no I have to watch the front". The other guy in member services just stared at us but decided the free coffee needed to be attended too and didn't acknowledge us when were sitting at the counter, walked by, and started messing with the coffee. Way to go guys. I'll just stick to the desert r... read more

Business response:

Hi Paden, We are sorry to hear about your experience at our Carefree location and appreciate you bringing it to our attention. We have used this as an opportunity to coach our staff. Of course we want to make it up to you, our GM would love to meet you and treat you to a smoothie if you would want to come back to the Carefree location. We hope to see you back soon! 

Nonny A.'s profile image
Nonny A. 
rating
8 years ago

I love this gym! This one! The day care is the best you'll find out of all of them! I am a difficult parent and my baby girl is like her mama. I got very bad anxiety after she was born and wouldn't leave her with anyone! The girls here went above and beyond to help me feel comfortable. They were sometimes the only adult conversation for days. It was just me and my little one and with her being a very fussy baby that never slept. They would take the time just to talk to me and helped me threw this very difficult time. Now my ... read more

Business response:

Christina and Sonny, thank you for taking the time to tell your story and experience with our team at Mkids. We know it is not always easy to leave your child in someone else's care and we appreciate the trust you have in our staff. Thank you for being a Member and for allowing us the opportunity to watch your baby girl while you get some time to take care of yourself. 

D E.'s profile image
D E. 
rating
8 years ago

Good location, great class schedule...personally I enjoy a smaller environment. The kids camp area is great for parents. 

Business response:

Thanks D L, we appreciate you taking time to review our Carefree location and glad to see you are taking advantage of our classes and Mkids. To note, we are in the process of growing our Mkids space, and providing even more fun and activities to our Mkids Members. Thanks for being a valued Member! If we can ever be on assistance with anything, please see our GM. 

Dawn B.'s profile image
Dawn B. 
rating
8 years ago

When I joined, I loved the club. It's when I cancelled my membership that it has been bad. I was moving out of the area and I cancelled my membership at the club. Now three months later I am getting calls that my payment hasn't gone through. I have explained to various people that I cancelled my membership in the club as I knew I was moving out of the area. The lady that called me last night kept talking over and over as I had told her that I had cancelled my membership INSIDE the club during my last month. She told me I was... read more

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.4 star rating with 684 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is open now. It will close at 11:00 p.m.