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Mountainside Fitness
- Gyms
- Phoenix, AZ
About this business
Location details
2655 W Carefree Hwy, Phoenix, AZ, 85085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
My favorite Gym ever,Everyone is friendly there,except maybe some kids that stay in front they can't talk say Hi or Hello or Bye. best machines equipment and it's always clean.
Business response:
Albo, We would appreciate a chance to improve your experience with us. Are you open to having someone from our team reach out to you separately? If so, let me know. Thank you!
If you really can not afford a small group training gym then this place is ok. Nothing like the gyms in anthem where you are always with your trainer and small group of people but still getting personal training. Its just a place that you to sign a contract, they do not care if you come or not.
Sarah was awesome to get me set up with membership. Gym is clean and equipment solid.
Business response:
Thanks so much for your review Gage! We are glad to have you as a Member. If you ever have any questions or concerns, please speak with our GM Jamie, she is always there to assist Members.
Tried this location to see how busy it was compared to desert ridge. The gym itself is fine but the staff is not friendly and will straight up ignore you. My girlfriend asked the gentleman up front if he could make us a shake and he said "no I have to watch the front". The other guy in member services just stared at us but decided the free coffee needed to be attended too and didn't acknowledge us when were sitting at the counter, walked by, and started messing with the coffee. Way to go guys. I'll just stick to the desert r... read more
Business response:
Hi Paden, We are sorry to hear about your experience at our Carefree location and appreciate you bringing it to our attention. We have used this as an opportunity to coach our staff. Of course we want to make it up to you, our GM would love to meet you and treat you to a smoothie if you would want to come back to the Carefree location. We hope to see you back soon!
I love this gym! This one! The day care is the best you'll find out of all of them! I am a difficult parent and my baby girl is like her mama. I got very bad anxiety after she was born and wouldn't leave her with anyone! The girls here went above and beyond to help me feel comfortable. They were sometimes the only adult conversation for days. It was just me and my little one and with her being a very fussy baby that never slept. They would take the time just to talk to me and helped me threw this very difficult time. Now my ... read more
Business response:
Christina and Sonny, thank you for taking the time to tell your story and experience with our team at Mkids. We know it is not always easy to leave your child in someone else's care and we appreciate the trust you have in our staff. Thank you for being a Member and for allowing us the opportunity to watch your baby girl while you get some time to take care of yourself.
Good location, great class schedule...personally I enjoy a smaller environment. The kids camp area is great for parents.
Business response:
Thanks D L, we appreciate you taking time to review our Carefree location and glad to see you are taking advantage of our classes and Mkids. To note, we are in the process of growing our Mkids space, and providing even more fun and activities to our Mkids Members. Thanks for being a valued Member! If we can ever be on assistance with anything, please see our GM.
When I joined, I loved the club. It's when I cancelled my membership that it has been bad. I was moving out of the area and I cancelled my membership at the club. Now three months later I am getting calls that my payment hasn't gone through. I have explained to various people that I cancelled my membership in the club as I knew I was moving out of the area. The lady that called me last night kept talking over and over as I had told her that I had cancelled my membership INSIDE the club during my last month. She told me I was... read more
After going to LA Fitness (moon valley) for about 12 years my wife and I finally made a decision to make the switch and join this gym. This was mainly because of the location, plus the new one is opening at happy valley which is even going to be closer to me so the convenience factor played the biggest role in my decision. Anyways, the gym is different and so is the equipment so I knew it would take some time to adjust. But after attending mountainside for few weeks I'm definitely a bit frustrated and I kinda regret my decis... read more
Business response:
Mesut, We appreciate you taking the time to share your review and we hear your concerns. We already have taken steps to rectify this situation based on your comments. Additionally, we have recently replaced a complete line of equipment at our Carefree location and have plans to upgrade more equipment. We love to hear from our members as they are a source of some of the best ideas that make our clubs the best they can be. With that said, please never hesitate to communicate with our General Manager as it is always helpful a... read more
I have going to this location for awhile and take my kids to the child care. My kids keep getting sick from this location and today I know why. The children's club manager is negligent in that she allows sick kids into the club. This morning I saw a very sick child in the kid's club area and I informed them that the kid looked sick. They said it was okay because the mother said "the child is on antibiotics, so it's okay." The poor child appeared very miserable and snot covered his face. I told the kid's manager about how the... read more
Business response:
Diane, we understand your frustration. We do have a clear and strict policy on sick children and we do not allow any child into our MKids childcare if they are sick. We do recognize that there are times when a child may appear to have signs of illness but the parent's have provided a doctor's note verifying that their child is not ill or contagious. Our managers do require this note as we do not want to put any other children at risk.
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.4 star rating with 651 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 9:00 p.m.