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Mountainside Fitness
- Gyms
- Phoenix, AZ
About this business
Location details
2655 W Carefree Hwy, Phoenix, AZ, 85085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Chase is the dude! His customer service is above and beyond, will do anything to help out a gym member, more than they deserve. Thank you chase!
Business response:
Thank Brooke, we are happy to hear that Chase is assisting you with your needs and will definitely let his managers know. Appreciate you as a member and please let us know if there is ever anything we can do to make your time with Mountainside Fitness the best it can be!
Came into the gym spoke to Jeremy took a tour of the gym got my 5 day pass can't wait to start very impressed with the setting of the gym
There are some positives to this gym and some negatives. Unfortunately there isn't a 2.5 point rating which is really what is should be. The equipment is older, not always working properly, and in comparisons to other gyms, am also a LA Fitness member and have been since 1993, I think this club has a bit of work to do. On the other hand, the gym is always clean, there are towels available, the locker rooms seem to be kept up, and staff seem to be pretty good. I use this gym mostly because am working on getting back into shap... read more
Business response:
Antonio, thank you for taking the time to review Mountainside Fitness. We take pride in providing our members with the best equipment and options for their workout. We will pass along your experience to our management team. If there is any additional information such as which equipment you are referring to, please DM me so that I can be more specific as to what areas may need focus. We want to make sure your time at Mountainside Fitness is the best it can be and welcome your feedback always. Thank you for being a member... read more
I have attended the Surprise, Peoria and North Phoenix locations. I had a really bad experience at the North Phoenix location. I was looking for a mat area to stretch before my spin class. The only mat I could find was apparently some private class. It was not clearly marked as private. I was treated very rudely and abrasively. I tried another area for stretching but the private class took all the mats. It should have been clearly labeled as private and members should not have to go without club amenities like a mat to stret... read more
Love the classes, just wish they had more. Forget about taking a class on Friday Sat or Sun. Those are my days off and I wanna sleep in. But you have to get in early and few classes to choose from. Daycare is revamped with a new crew. Daycare closes at 3 on Sunday. Can you please stay open till 5 at least? All these things are not brought up when you sign the contract. So get a month to month membership. Staff is friendly, love Lori and her yoga class. She's so great!!
Courtney at guest services is so rude and un professional. She gave me a hard time about a promotion I brought in, sent directly from mountain side! She was rude about the situation, didn't explain anything and then didn't even honor the entire promo as there was other free things included. She is always on her cell phone, and then never at the desk where she should be working, but up walking and talking to people or in the child care area talking with her children she leaves in there all day. I am not the only one that noti... read more
The Mountainside fitness north Phoenix location is reneging on contractual commitments. I purchased a $3700 personal training package, and they are refusing to honor the unlimited expiration date portion of it. Jeremy the general manager there is on accommodating and unhelpful. Don't do personal training through mountain fitness
Really nice place. Basketball court, Sauna, Steam room, and good variety of equipment. I like most all of the staff. Smoothie bar is good. My kids love the play center. I was gonna leave 4 stars bc they dont have a pool, but they excel with what they have.
No only does the gym have all the equipment necessary to keep my workouts new and fun after the remodel, but it is cared for by a team of friendly and attentive staff. As a new mom, I am so thankful for the child care center within the gym. A special shout out to all the ladies that give extra attention to my little one so her mommy can get in a completed workout. I appreciate being able to get back to the gym as I love lifting weights. From obtaining my membership to signing up for child care to becoming one of the every da... read more
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.4 star rating with 635 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 11:00 p.m.