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8500 Shawnee Mission Parkway, Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
MPP plan is hidden charged plan and it wont get any additional benefits for the new vehicle as we have already new vehicle warranty covers the most of it and its really not worth plan
Purchase the warranty from a ford dealer on a used gmc Sierra , ended up having a bad fuel pump and took it to a gmc dealer where we went fourth with a claim with mpp. Inspector agreed that the fuel pump needs replacing and now mpp is saying there is not enough evidence to replace pump which me as the customer and gmc and their professional mechanical totally disagree what more do you need the facts where shown and given ? Are they waiting for the fuel pump to completely give out and risk damaging more parts. I am completely... read more
Long story short, they overcharge for warranties and won’t honor them when the time comes. Avoid at all cost
100% absolutely a zero. If you get your truck serviced at Peoria Ford they do not have any way of getting access to your keys and will not contact you properly before locking up your keys for the weekend. I’m a single female and my keys were also attached to my apartment keys. I was unable to access my apartment and have no family available to help me out. This cost me not only two nights in a hotel but a bunch of fees in Ubers to get to and from work. Absolutely nobody was able to help me. I don’t think they think about how... read more
Silver plan. Front hubs not covered on fwd/awd car (!!!???). Those are Not wear items like brakes or tires but they are part of the drivetrain if not the suspension. No phone support. Contacted Berkshire Hathaway Automotive. No return contact yet. #260652
This is by far the worst perchising experience I've ever had. I wish there was a way to make this whole experience just go away. I will never buy or even recommend anyone from perchising any vehicle from Capital chevrolet again . I really hope there's going to be a way for me to be reimbursed for the fees I'm having to pay for the repairs on a truck I got 3 weeks ago. Hopefully we can all this figured out.
Business response:
Mr. Gonzales. We regret to hear that you are unsatisfied with your vehicle purchase. But it would appear that your complaint is with the selling dealership and not MPP Co., Inc. Hopefully you get your concerns resolved. MPP Co., Inc.
They used to be great. My truck system as well as the Chevy app would tell me time to get an oil change and even connect me to dealership to schedule. I do like it says as I do not want to interfere with the warranty. Now I have to run it critically low to the point I am either at 2% or I have exceeded the mileage requirement. Basically run the oil in your truck to the very limit before it dies and then change. Just let the oil get right to the point of failure, point it is breaking down and then replace. Makes no sense, as ... read more
The product I bought was for “prepaid maintenance” but does not cover all recommended maintenance (only oil, filter, and tire rotation). What about the rest? Then both the auto shop and I had to call to get me covered because they didn’t give the employee all the coverage details (they just told him it was too early) and didn’t even give me all the details during the second call until I had to start arguing, at which point they said I was still covered as long as the car displayed a message indicating that I needed an oil ch... read more
Morning, my truck was serviced at Scottsdale AirPark (customer#804221), oil change, tires rotated and Zaktek exterior coating. Prior to my appointment, I was informed it would take 3 hours for the service. Day of my appointment, I pull up before they were open at (06:58). I asked Anthony for a loaner due to the length of service time.I was told, I had to request in advance and none available. That would have been nice to know (FYI) when I made the appointment, (lacking of communication). Was offered a Lyft service, was ok, I... read more
MPP Co Inc has a 4.5 star rating with 3,098 reviews.
MPP Co Inc is closed now. It will open at 8:00 a.m.