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8500 Shawnee Mission Parkway, Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I think your program is terrible. Unable to reach a representative after 5pm on Fridays and they did not reimburse me for the full cost of the tire. I would recommend you to anyone.
I purchased their extended warranty with the expectation of having services covered and or reimbursed. It is going on close to two months with multiple emails for a resolution and still no payment. DO NOT PURCHASE OR WORK WITH MPP. Wasted money spent on false expectations.
Bad bad experience the first time with that women I don’t know her name but the second time it was good but still they didn’t put air on my tires and I ask the first time on February and now but they still forgetting
Was told at the time of purchase oil changes were covered every 6k miles. At the time of service the coverage was denied saying oil changes are every 10k.
Don't let you get a word in with contention for customer service. Will con you on your GAP payout by double dipping on perceived condition adjustments.
This is the second time I put a claim under MPP. The first time, they said I dont have coverage, so i got my files/proof in order and after getting the run around someone actually helped me but only after calling them several times and was put on hold for hours. The 2nd time, they started grilling me about my claim. I dont think they understand that Im paying for this. Im not sure if its MPP or toyota grapevine texas thats doing it. If they do this to me again, i will opt out paying them from my monthly and will go somewhere... read more
So far, this is nothing but an extremely overpriced oil change service.
If you total a vehicle within the warranty coverage don't expect any money back. I recently totaled a 2022 Ram with 25,500 miles left under the extended warranty and was denied a prorated refund. This company not only charged me the amount of around 4,000 dollars for the initial warranty plan. But also upon totaling my truck deducted all repairs made under warranty from my refund value. To me this feels somewhat like double taxation. Customers should not be penalized for repairs made under warranty against the premium paid. ... read more
Scam company. Beware and do not use them. They will screw you over.
MPP Co Inc has a 4.5 star rating with 3,098 reviews.
MPP Co Inc is closed now. It will open at 8:00 a.m.