MPP Co Inc

Justin H 

on BBB

a year ago

I took over 1.5 hours to complete an oil change. That was scheduled.b 

Sally y 

on BBB

a year ago

After 3 hours of waiting to even be seen, I was told I needed $600 of new brakes because I must be driving on dirt roads to damage them in 30 days since I bought the car. I had a Manager come over to substantiate this claim. He was rude and condescending. The dealership is 2 hours from me. I drove 4 hours & waited 3 to be disrespected and have zero maintenance done. 

Obie M 

on BBB

a year ago

MPP I’m pleased with !!! Freedom GMC Greenville Tx Not so much Didn’t check tire pressure Told me I needed a cabin filter when I just put one in less than 20 hours before Didn’t offer to wash it Probably won’t be back there again ! 

Kayla H 

on BBB

a year ago

They don't listen and are not helpful and they will probably deny my claim. 

Jordan M 

on BBB

a year ago

Not worth the hassle. They love taking your money but when they have to pay for something it’s a huge ordeal. The rules and policies make 0 sense. It’s designed that way so that you just get fed up with it all and pay out of pocket. Why would I need to leave my vehicle at the tire shop for 3 days for filing a claim on a tire? They come from the factory with 5 wheels and tires for a reason. I could have given you all the “info” you made me leave the car there for. Stay away from this place. God forbid something breaks that’... read more

Kevin G 

on BBB

a year ago

I would rate this company half a star if possible. After a disappointing experience, I canceled my policy upon realizing the company’s approach felt deceptive. Their terms and conditions include not only fine print but seemingly hidden clauses as well. The process is so cumbersome that it almost feels designed to lead customers to cancel. It’s disheartening to pay for a coverage plan, only to find that accessing benefits is so complicated that covering repair costs independently often seems like the better option. 

Stacey T 

on BBB

a year ago

My vehicle was purchased new from GP Ford and is under full warranty. The vehicle has an exhaust leak in the engine and was told I would have to leave my vehicle there for two weeks for diagnostics. Tech told me no loaner vehicle for me until the part is ordered. I’m just supposed to go rent a vehicle out of pocket for a vehicle that is under full manufacture warranty. This is unacceptable. I will continue to write reviews until this is handled appropriately. Thanks, One very unhappy customer 

Cat E 

on BBB

a year ago

I wish I didn’t have to bring the vehicle back to a specific location when you purchase a service that can be done somewhere else, and in all instances I had a negative experience. 

Ken M 

on BBB

a year ago

Worst warranty claim ever involved with, radiator failure ruined all hoses and lines associated they covered minimum