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MPP Co Inc
- Auto Insurance
- Merriam, KS
About this business
Location details
8500 Shawnee Mission Parkway, Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We are in the process of canceling our daughter's GAP ins and warranties on her car because she is refinancing with a different lender. I called MPP today to cancel the GAP and warranty and they said yes, we will send me an email and it will have a link and you just esign and that starts the cancelation process. The email had a link in it, it was not hyperlinked and it was http. I copied and pasted it into my browser because I knew this was legit because I just talked to them and sure enough it was legit, had all my daughter... read more
We have warranty for flat tires. We get 2 flat with nails and 2 holes and instead to get the new one they say to the dealer get the tire patch. That ia not good
I was leaving town for a 2000 trip. So I took my car in for an oil change because the car was at 1 6% life of the oil. MPP would not change the oil. I explained that I did not want to change the oil at some place that I had never been before. No luck. The car was close to needing an oil changed anyway.
Took in my car and they kept it for 3 days and apparently fixed the problem and charged $177.72 for whatever part they fixed and it DID NOT fix my issue.
Purchased a Premium service package from my dealership for a lease, 18 months into a 36 month lease AC went out and I was told by the dealership that the premium service plan I had would not cover the repair. Stating that I was at fault, ran over something that punctured the compressor, dealership placed all the blame on my service plan.
These people have been very unprofessional and not helpful and I got in an accident were I almost lost my life. It’s interesting these are Americans I’m speaking to… now my wife and I are in collections and these people do not care. The supervisor screamed at my wife on the phone (what a coward of a guy) knowing he wouldn’t act like that if we were face to face. Looking for some result ASAP!!!
Took my car in for a repair that was under warranty and dealership diagnosed it within hours.. great, right? Well it was until they (dealership) contacted MPP and they approved for "repair" Little did I know they were trying to give me USED/REMANUFACTURED parts. Anyway, part and everything arrived.. This whole process took about a month and a half... Only to have received a bad replacement and having to wait another 2 weeks. I called and asked why I had gotten a replacement that was USED and they simply said "well we dont kn... read more
I took my car in Monday 4/28/2025 for repairs. The dealership had the diagnose by 11 am. MPP didn't agree with the diagnose and decided they will send one of their people in 48 hrs to confirm. They waited until the last minute to go look at my car at the dealership and end up approving only one of the 2 issues. The people at the dealership are being extremely nice and helpful working with us and dealing with MPP people, which I have to say, they are being rude and hard to work with. A week later I'm still waiting on them to ... read more
Business response:
Hello Abril. Sorry to hear that you feel that your vehicle service agreement isn't providing the service needed. We did assign an inspector and while they verified the mounts were had failed, they could not confirm any failure to the waterpump. The service technician concurred. Upon your call the other day, we re-assigned an inspector to inspect again and are waiting on that communication. As far as taking your money and giving excuses when you need a repair, we find that not to be true. As you know, we have paid out over $1... read more
It took 6 days to have two tires replaced. If I had not had a second car, I would’ve been home locked for 6 days.
Frequently asked questions about MPP Co Inc
How is MPP Co Inc rated?
MPP Co Inc has a 4.5 star rating with 3,098 reviews.
When is MPP Co Inc open?
MPP Co Inc is closed now. It will open at 8:00 a.m.