Mustang Creek Estates Of Keller

3.8

Assisted Living Facilities
Keller, TX

About this business

Wellness Assisted Living Facilities Memory Care

Location details

675 Rapp Road, Keller, TX, 76248, United States

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3.8368 reviews

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Anonymous

8 years ago

We toured at Mustang Creek Estates, and I really liked the community a lot. While I liked it, I did not feel it would be the best fit for my loved one. I felt the environment and the small size of the community would not be suitable for her.

Business response:

Thank you for your review and kind words about our neighborhood. We are a unique concept in Assisted Living and Memory Care by providing a residential intimate setting for our residents at an affordable price. I hope you found the perfect fit community for your loved one. Thank you again for your review. Mustang Creek Estates - Keller

Anonymous

8 years ago

Mom is doing very well here since we moved. She has a private room which is nice for her. The staff is very nice and professional and kind. She likes the food here. There is a little garden area out back where they can enjoy the fresh air. The community is very secure the staff are the only ones who have the code to enter and exit the community. I feel very good knowing mom is safe and secure especially with her eye sight declining.

Business response:

Thank you so much for your review! We are so happy to hear your mom is doing so well, liking the food and enjoying the garden area. Thank you again for taking the time to share your experience. Mustang Creek Estates - Keller

Anonymous

8 years ago

During the time my husband was here he did very well. He liked the staff and the residents. He enjoyed sitting with other male residents and watching and talking about sports. The community was nicely setup with individual homes so it provided a homey feel to it. The food was good he enjoyed it.

Business response:

Thank you for your review! We appreciate your kind words and sharing your experience. We are happy to hear your husband enjoyed his time here. Thank you again for your review. Mustang Creek Estates - Keller

Anonymous

9 years ago

So far mom is adjusting to her new surroundings very nicely. She seems quite happy and content there. She is not one to socialize so she hasn't joined any activities that they offer. The dining hall is right across from moms room so she goes there for every meal and seems to like the food a little it could be better but it could be much worse. The staff is friendly and helpful. They keep the outside and inside very clean well maintained. I would recommended them

Business response:

Thank you for your review! We are so happy to hear your mom likes her new surroundings. It's great to hear she is enjoying the food and meal time. We appreciate you taking the time to share your experience. Mustang Creek Estates - Keller

Anonymous

9 years ago

I showed up unannounced at Mustang Creek without scheduling a tour. This made it difficult for them to answer all my questions. I felt that the building needed some updating but I liked the care they offer.

Business response:

Thank you for your review. We apologize for not being able to answer your questions during your first visit. We highly recommend scheduling a visit with our Sales Coordinator so all your questions can be answered. Thank you again for sharing your experience.

Anonymous

9 years ago

It is proven to be a cost effective place for my mom. They had let us know that there is change with management, right now it's not the best but I am confident all will get taken care of. The residents wear a necklace with a push button. We had an a/c issue and they accommodated our rent for 7 days. They are responsive with what we need. There are 5 buildings and each one has 15 residents. They have their own kitchen to prepare meals and the 15 residents sit together,it is not cafeteria style. One of their selling points is ... read more

Business response:

Thank you so much for your review! We appreciate your comments and recommendation. Mustang Creek Estates has a mission to provide seniors with high quality, residential type of assisted living at an affordable price. Thank you again.

Anonymous

9 years ago

This community seemed clean when I visited. The people I met were nice, however this community was a little more expensive than we were looking for. The food was good. I heard from some people that the staff were not as attentive as they said they were. They seem to be a little understaffed.

Business response:

Thank you so much for your review and for visiting our neighborhood in Keller. With over 900 different communities in the DFW area to choose from we are honored that you visited ours. Mustang Creek Estates of Keller provides seniors with a high quality, residential type of assisted living at an affordable price. I'm sorry to hear we didn't fit with your budget.

Anonymous

9 years ago

My mother is still adjusting to this community, but so far everything is working out pretty well. I know she is safe, and receiving good care. The staff is great, they have been good to work with. This is a good, safe community, and I'am comfortable with her move to this community.

Business response:

Thank you so much for your review and your kind words about our staff! We have the most amazing staff that truly have a passion for caring for seniors. Thank you again.

Anonymous

9 years ago

Very small rooms with a cluster arrangement. Home cooked meals and several happy residents were encountered, but not a good arrangement for us and a bit pricy per sq ft.

Business response:

Thank you so much for sharing your review! Mustang Creek Estates in Keller has an amazing staff, residents and families! We are sorry to hear our unique neighborhood concept is not going to work for you. Thank you again for sharing.