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Mutual of Omaha Mortgage

4.9

About this business

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.92,261 reviews
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Jimmy E.'s profile image
Jimmy E. 

Verified by Mutual of Omaha Mortgage

a year ago

Everyone was very knowledgeable and had the answers to all my questions. 

Business response:

I'm truly delighted to hear that you had a positive experience, Jimmy. It was a pleasure helping with your mortgage needs and we always strive to provide the information our customers need to make the best decisions. Thank you for the 5-star rating and for choosing Mutual of Omaha Mortgage. If you have any further questions or needs, don't hesitate to reach out. 

Brian Scott W.'s profile image
Brian Scott W. 

Verified by Mutual of Omaha Mortgage

a year ago

We were able to grt the money we needed to fix the house 

Business response:

I'm very pleased to hear that you were able to secure the necessary funding for your home repairs, Brian. It's always a top priority for us at Mutual of Omaha Mortgage to help our customers meet their financial needs. Your rating is greatly appreciated and it motivates us to keep improving our service. Thank you for your feedback! Travis Hofmann 

Christine J S.'s profile image
Christine J S. 

Verified by Mutual of Omaha Mortgage

a year ago

Lisa and Ken were both great and responsive! 

Business response:

I'm thrilled to hear about your positive experience with us, Christine! It's always good to know that both Lisa and I were able to meet your expectations. Your feedback is invaluable to us at Mutual of Omaha Mortgage. We remain at your service for any future needs. Thanks for the 5-star review! - Kenneth Alban 

Cynthia M.'s profile image
Cynthia M. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenneth was responsive and so helpful, which I really needed because I had never gone through this process before. 

Business response:

I'm really pleased to hear that you found my help useful, Cynthia. It was a pleasure to guide you through the process for the first time. Your positive feedback means a lot to me and to Mutual of Omaha Mortgage. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for the excellent rating. - Kenneth Alban 

Carlton Scott W.'s profile image
Carlton Scott W. 

Verified by Mutual of Omaha Mortgage

a year ago

Travis is awesome 

Business response:

I appreciate your kind words, Carlton! I'm thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage. It was a pleasure assisting you and I'm always here should you need anything in the future. Thanks for your high rating, it means a lot to me! 

Jody L V.'s profile image
Jody L V. 

Verified by Mutual of Omaha Mortgage

a year ago

Being self employed complicated my loan process but Tracy and Donna did a fabulous job weeding through my financials to get me the loan I needed. The ladies also answered a million questions and gave me a hand hold through the whole process. They were wonderful!!! 

Business response:

I'm so thrilled to hear about your positive experience, Jody! It was a pleasure to assist you, and I'm glad we could navigate through the complexities of your loan process. No question is too many, and it's our priority to ensure you felt supported every step of the way. Thank you for the wonderful feedback and the five-star review. We look forward to helping you again in the future. 

Gerard Anthony V.'s profile image
Gerard Anthony V. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenny was very helpful whenever I called with any questions. He answered the phone everytime. 

Business response:

I appreciate your feedback, Gerard. It's great to hear that you found our conversations helpful. At Mutual of Omaha Mortgage, we strive to be available and responsive to our customer's needs. Your positive review motivates me to maintain this level of service. Thank you for taking the time to share your experience. Kenneth Alban 

Michele B.'s profile image
Michele B. 

Verified by Mutual of Omaha Mortgage

a year ago

Travis was responsive, quick and honest. 

Business response:

I'm pleased to hear that you found my service to be responsive, quick, and honest, Michele. Your feedback is greatly appreciated and it will certainly motivate me to keep providing excellent service. Thank you for choosing Mutual of Omaha Mortgage and for rating my service highly. Looking forward to assisting you again in the future. 

Steven D.'s profile image
Steven D. 

Verified by Mutual of Omaha Mortgage

a year ago

The level of communication Kenneth provided and the knowledge he has in his work gave me confidence in the decisions we were making. Kenneth's customer service was the best I have had in any banking experience I have had of any form and I will likely keep his name and # saved for any future needs I may have. 

Business response:

I appreciate your kind words, Steven. It means a lot to me that you felt confident in the decisions we were making together during your mortgage process. It was my pleasure to provide you with the best customer service possible and I'm thrilled to hear that it lived up to your expectations. You can always reach out to me in the future if you need anything else. Thanks for choosing Mutual of Omaha Mortgage. Kenneth Alban 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 2,261 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.