Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Columbia, MD

About this business

Finance Mortgage Lenders

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.92,835 reviews

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Satpaul R.

a year ago

Communication is the key to grade success and I believe that everyone involved in this process was an excellent communicato. ..

Business response:

It's fantastic to hear that you had such a positive experience, Satpaul! I completely agree that communication is crucial to the process, and I'm glad to hear that the team at Mutual of Omaha Mortgage lived up to that standard. Your 5-star rating is greatly appreciated. It was my pleasure to assist you. Thank you for taking the time to share your thoughts. Sincerely, Jason Mueller

Patricia J. M.

a year ago

Travis accomplished in less than 3 weeks what another lender had been delaying for 2 months and counting. I will NEVER go to anyone but Travis again. His communication, organization, AND results puts him in a class second to none. In fact- Travis needs to serve as a source of training for other loan officers about how the process SHOULD go for customers. THANK YOU Travis for ever you did!

Business response:

Patricia, I'm truly humbled by your kind words and high rating. It was my pleasure to expedite your lending process after your initial delay. My goal is always to provide effective communication, efficient organization, and exceptional results for my clients, so I'm glad to hear that you recognized these traits in our interaction. Your suggestion of serving as a training source for other loan officers is very flattering. I'm just happy I could make the process smoother for you. Thank you for choosing to work with me and Mutu... read more

Leslie C.

a year ago

Jason made this whole process smooth and easy. Constant communication from start to finish.

Business response:

I'm really pleased to hear that you found the process smooth and easy, Leslie. Constant communication is something I strive for with each and every client. It was truly a pleasure to assist you. Thank you for the outstanding review and for choosing Mutual of Omaha Mortgage. Looking forward to working with you again in the future.

Reba Cheryl J.

a year ago

Travis made everything so easy. He was the first to respond to my request for information concerning a refinance, and continued to respond quickly whenever I had any question at all. Overall, a very successful venture!

Business response:

Hi Reba! I'm thrilled to hear that you found the refinancing process easy and that you're pleased with the quick responses you received. It was a pleasure to assist you and I'm glad that your venture has been successful. If you ever need any help in the future, please don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage and for the stellar review. -Travis Hofmann

William W.

a year ago

Kenny went above and beyond to secure this loan for us. He was always communicative, cordial, and overall helpful. Highly recommend anyone to use Kenny and we ourselves will use him again when we refinance.

Business response:

I'm really glad to hear that you had a positive experience, William. Meeting the unique needs of each individual client is a high priority for me, so your feedback means a lot. I'm thrilled I could assist with your loan and make the process smoother for you. Rest assured, I look forward to working with you again when you decide to refinance. Thanks for choosing Mutual of Omaha Mortgage and for your high recommendation!

Vanessa A.

a year ago

Michael was great and answered all my questions. Always got back to me super fast. The whole process went a lot quicker then I thought it would. Everyone I spoke with was super friendly.

Business response:

I'm really pleased to hear you had such a positive experience, Vanessa. Your review really means a lot to me and everyone here at Mutual of Omaha Mortgage. It's great to know that the efficiency and friendliness of our service exceeded your expectations. If you have any more questions in the future, don't hesitate to reach out. Thank you for your support! - Michael Krach

Robert M. M.

a year ago

Ken was wonderful to deal with, he is on top of things and explains exectly what is going on at all times through out this process

Business response:

I'm thrilled to hear that you had such a positive experience, Robert! Being on top of things and keeping clients informed are aspects I take great pride in. It's fantastic to know that my effort to provide a thorough understanding of the process was appreciated. Thanks for the 5-star review. I look forward to working with you again on your future mortgage needs.

Lynn M.

a year ago

Ken was very accommodating and was on top of all the questions we had. Ken was very easy and enj to work with

Business response:

I'm delighted to hear that you found our interactions helpful, Lynn. I take pride in being able to answer all your questions promptly and ensure a smooth process for you. Your satisfaction is my top priority. Thank you for your high rating, it means a lot to me. Don't hesitate to reach out if you have any further questions or need assistance.

Olubunmi Elizabeth O.

a year ago

I had a great experience working with Mark on my mortgage refinance. He was knowledgeable, professional, and always willing to answer my questions. Mark made the process smooth and stress-free, and I truly appreciated his helpful guidance every step of the way. I highly recommend him!

Business response:

I'm thrilled to hear about your positive experience, Olubunmi! It was a pleasure to guide you through your mortgage refinance and ensure it was a smooth and stress-free process. Your kind words mean a lot, and I am always here to answer any questions you might have in the future. Thanks for choosing Mutual of Omaha Mortgage and for the high rating!