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Mutual of Omaha Mortgage

4.9

About this business

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.92,835 reviews
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Margaret M.'s profile image
Margaret M. 

Verified by Mutual of Omaha Mortgage

a year ago

Mark is extremely helpful goes above and beyond. He made the whole process smooth and pleasan. 

Business response:

I'm delighted to hear that you had such a positive experience, Margaret! It was a pleasure to go the extra mile for you to ensure a smooth process. Your feedback is greatly appreciated. Thank you for trusting Mutual of Omaha Mortgage with your needs. Looking forward to serving you again in the future. 

Robert J. Jourdain J.'s profile image
Robert J. Jourdain J. 

Verified by Mutual of Omaha Mortgage

a year ago

Michael was there for me and always answered my questions, no matter when. 

Business response:

I appreciate your kind words, Robert. I'm glad to hear that I was able to be there for you and answer all your questions. Your satisfaction is my top priority. It's customers like you that make working at Mutual of Omaha Mortgage a true pleasure. Thank you for taking the time to leave a 5-star review. It means a lot to me. 

Kimberly A. V.'s profile image
Kimberly A. V. 

Verified by Mutual of Omaha Mortgage

a year ago

From the start of the process Kenneth was professional and informative and made us feel that he had our best interest in mind while make very important financial decisions on this mortgage. There were no surprises. He took the time to work up our complicated numbers and provided us with a fair option. The entire process from beginning to end was smooth and efficient and we plan to use him in any future mortgage needs. 

Business response:

Hello Kimberly, Thank you for the wonderful review and the 5-star rating. I'm glad to hear that you found the process to be professional and informative. It was indeed a pleasure working with you and helping you make these important decisions. I'm glad that the process was smooth and efficient for you and that there were no surprises. I always strive to provide the best options for my clients and I'm glad to hear that you found the option provided fair. I look forward to working with you again in the future for any mortgage... read more

Frances P.'s profile image
Frances P. 

Verified by Mutual of Omaha Mortgage

a year ago

The process went so quickly and smoothly! 

Business response:

I'm thrilled to hear that your experience was both quick and smooth, Frances! Efficiency is a top priority for us at Mutual of Omaha Mortgage, so it's fantastic to hear that we were able to exceed your expectations. Your positive feedback encourages us to continue providing top-notch service. Thank you for taking the time to rate us 5 stars. If you have any further needs or questions, don't hesitate to reach out. 

Vickie L. S.'s profile image
Vickie L. S. 

Verified by Mutual of Omaha Mortgage

a year ago

Travis was there to help when I needed a question answered Always called right back in timely manner. 

Business response:

Vickie, thank you for your positive feedback. I'm glad to hear that my timely responses have been helpful to you. Your satisfaction is my top priority, and I strive to be there for my clients whenever they need assistance. I appreciate your 5-star rating and look forward to continue providing excellent service for Mutual of Omaha Mortgage. Have a great day! - Travis Hofmann 

Nickolas Fredricklee S.'s profile image
Nickolas Fredricklee S. 

Verified by Mutual of Omaha Mortgage

a year ago

Everything 

Business response:

Thanks for taking the time to provide your feedback, Nickolas. I'm happy to hear that your experience at Mutual of Omaha Mortgage has been largely positive. Your 4.5 stars rating is greatly appreciated. I understand there might have been some aspects that could be better and I'm eager to know what we can improve on. Your satisfaction is our priority. Thank you for choosing us. 

Scott T. O.'s profile image
Scott T. O. 

Verified by Mutual of Omaha Mortgage

a year ago

Excellent service from start to finish 

Business response:

I'm glad to hear that you were satisfied with the service, Scott. It was my pleasure to guide you through the process. Your positive feedback means a lot to me and the team here at Mutual of Omaha Mortgage. Remember, should you need any further assistance in the future, don't hesitate to reach out. Thank you for the 5-star rating! Joseph Axler 

Diana R.'s profile image
Diana R. 

Verified by Mutual of Omaha Mortgage

a year ago

Mark was awesome throughout the whole process. Always communicative, prompt, and informative. He made everything feel like a breeze! 

Business response:

I'm thrilled to hear that you had a positive experience and that I could help make the process feel like a breeze! It was a pleasure working with you, Diana. Your satisfaction is my top priority. Thank you for your trust in me and Mutual of Omaha Mortgage! Please don't hesitate to reach out if you need anything in the future. 

John W. O.'s profile image
John W. O. 

Verified by Mutual of Omaha Mortgage

a year ago

Michael always did what he said and followed up. Me, being a novice at this, he was able to walk me through the process to a good outcome, which we were looking for. I will miss the side conversations while waiting for something else to happen. Thanks to him and his team for a good result. 

Business response:

Hey John, I'm genuinely glad to hear that you had a good experience with us at Mutual of Omaha Mortgage. It's always my goal to make the mortgage process as smooth and understandable as possible, especially for those who are new to it. I also enjoyed our side conversations - it's always a highlight of my day to get to know clients a little better. I'm pleased that you're happy with the outcome, and I appreciate your 4.83-star rating. Remember, even though our formal work is done, I'm still here for any questions or future... read more

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 2,835 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.