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Mutual of Omaha Mortgage

4.9

About this business

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.92,835 reviews
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James Lee T.'s profile image
James Lee T. 

Verified by Mutual of Omaha Mortgage

a year ago

Travis, you were very helpful and always easy to contact and available whenever we had questions. Thanks 

Business response:

I'm thrilled to hear you found my services helpful, James. It's always a priority to be easily accessible and provide clear answers to your questions. Your feedback is greatly appreciated and it's been a pleasure assisting you with your mortgage needs at Mutual of Omaha Mortgage. Don't hesitate to reach out should you need anything else in the future. Thanks for the high rating! 

Ani L. O.'s profile image
Ani L. O. 

Verified by Mutual of Omaha Mortgage

a year ago

Frequent and clear communication made the process go smoothly. 

Business response:

I'm thrilled to hear that you had a smooth process with Mutual of Omaha Mortgage, Ani. Clear and frequent communication is always my goal, so I'm glad to know that it worked out well for you. Hearing that you're satisfied with the service I provided is the best kind of feedback. Thanks for the 5-star rating! 

Anthony R. C.'s profile image
Anthony R. C. 

Verified by Mutual of Omaha Mortgage

a year ago

Michael Krach made the whole experience great. He responded promptly to communications, provided timely and informative information and was professional and very helpful. He also genuinely seemed to care about helping me. 

Business response:

I'm thrilled to hear your experience with me was a great one, Anthony. It was my pleasure to provide you with timely and informative information. Knowing that you felt my genuine interest in helping you is the best acknowledgement I could hope for. Thank you for taking the time to leave a 5-star review and for choosing Mutual of Omaha Mortgage. Let me know if there's anything else I can do for you in the future. 

Kellie J P.'s profile image
Kellie J P. 

Verified by Mutual of Omaha Mortgage

a year ago

Excellent communicatio, fast, friendly and professional!! 

Business response:

Hi Kellie, it's Travis here from Mutual of Omaha Mortgage. I am delighted to hear that you had a positive experience. Your feedback is greatly appreciated, and it was a pleasure to provide you with efficient and friendly service. Thank you for the 5-star rating. Don't hesitate to reach out if you need any more assistance in the future. 

Christin L S.'s profile image
Christin L S. 

Verified by Mutual of Omaha Mortgage

a year ago

Matt was Great. He answered all our questions and made us feel comfortable during the whole process. 

Business response:

I'm so pleased to hear that you felt comfortable throughout the process, Christin. Your satisfaction is my top priority, so it's great to know that I was able to answer your questions and provide a great experience. I appreciate your kind words and the time you took to leave a review. It was a pleasure working with you on your mortgage. Thanks for choosing Mutual of Omaha Mortgage and do not hesitate to reach out if you need anything in the future! 

Alan Scott C.'s profile image
Alan Scott C. 

Verified by Mutual of Omaha Mortgage

a year ago

Payments to debtors should have gone thru bank, to make it a faster transaction, 

Business response:

Hey Alan, I appreciate your feedback and the time you took to rate my service. Your suggestion about payments to debtors going through the bank for faster transaction is duly noted. We're always looking for ways to enhance our processes at Mutual of Omaha Mortgage and your input is valuable. Thanks again, and please don't hesitate to reach out if there's anything else I can assist you with. - Jason Mueller 

Tonya R. T.'s profile image
Tonya R. T. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenneth is an asset to your organization. I say that because he was incredibly patient, understanding, and informative when I was not. His professionalism and customer service is unmatched. I'm so glad I had him as an agent. 

Business response:

I'm thrilled to hear such fantastic feedback, Tonya. I'm always here to help, and being patient, understanding, and informative is just a part of what I believe is great customer service. I'm glad to hear that you appreciated our interactions and I was able to assist you during your experience with Mutual of Omaha Mortgage. If you ever need help in the future, don't hesitate to reach out. Thank you for taking the time to leave a review! 

William H.'s profile image
William H. 

Verified by Mutual of Omaha Mortgage

a year ago

Good people 

Business response:

I'm glad to hear you had a positive experience, William. At Mutual of Omaha Mortgage, we strive to make every interaction a pleasant one. It's feedback like yours that reassures us we're on the right track. Thank you for your 5-star review. I'm here if you need anything in the future. Jason Mueller 

Adam E.'s profile image
Adam E. 

Verified by Mutual of Omaha Mortgage

a year ago

Good overall experience 

Business response:

I'm really glad to hear you had a good overall experience, Adam. At Mutual of Omaha Mortgage, we always strive to provide the best possible service to our customers. Your rating of 4.83 out of 5 stars means a lot to me and the team. Please don't hesitate to get in touch if you have any more questions or need further assistance in the future. Thanks for your feedback. - Mark Fischer 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 2,835 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.