Mutual of Omaha Mortgage

Business response:

I'm really glad to hear that you found our communication effective, Rick. It's crucial to our team here at Mutual of Omaha Mortgage that we keep an open and transparent dialogue with customers. Your high rating of 4.83 stars is greatly appreciated, and it's great motivation for us to keep improving our services. Thank you for taking the time to provide your feedback. 

Business response:

Thank you for your review, Michele. I'm glad to hear that you had a positive experience working with me. It's always a priority to communicate effectively and offer respectful and knowledgeable service. I am happy I could assist you with your loan despite the credit challenges. Here at Mutual of Omaha Mortgage, we strive to provide the highest level of service to all our clients. It was a pleasure working with you. 

Business response:

I truly appreciate your positive feedback, Angela. I make it a priority to be available and responsive, even if it means taking calls while on vacation. I'm glad I could provide you with a great service. Your satisfaction is the highest recognition I could ask for. I look forward to continuing to support you with any of your future mortgage needs with Mutual of Omaha Mortgage. Thank you for giving us a perfect rating, it means a lot. 

Business response:

I'm thrilled to hear about your positive experience, Jill! It was a pleasure assisting you with your mortgage needs. I always strive for clear and prompt communication and I'm glad that this made the process smooth for you. Your satisfaction is my top priority and I'm happy that I could provide the solutions you required. Please don't hesitate to reach out if you have any more questions. Thanks for leaving such a great review. 

Business response:

I appreciate your feedback, Howard. I regret if there was any miscommunication. I highly value all my customers and strive to provide clear and open communication to everyone involved. Moving forward, I will ensure to engage in more inclusive conversations. Please feel free to reach out if you need any assistance in the future. Your feedback helps me improve my services for all clients at Mutual of Omaha Mortgage. 

Business response:

Thank you so much for the wonderful review, Ashley! I'm delighted to hear that you found communication easy and the process clear. Your satisfaction is my top priority and it's heartening to know that I was able to provide good, clear answers to all your questions. Looking forward to working with you again in the future at Mutual of Omaha Mortgage. Thanks again for your kind words! Sincerely, Matthew Givens 

Business response:

I'm thrilled to hear that you found our discussions helpful, Kathleen. Your satisfaction is my top priority, so I'm glad I was able to assist you and answer all your questions promptly. I appreciate your feedback and the high rating. Please don't hesitate to reach out if you have any more inquiries in the future. Thanks for choosing Mutual of Omaha Mortgage. 

Business response:

Hi Wendy, I'm so glad to know that you found our communication effective and the overall process easy. I'm here at Mutual of Omaha Mortgage to make things as smooth and efficient for you as possible. Your satisfaction is my priority. Thank you for the 5-star rating and positive feedback. It was a pleasure working with you. Should you need any further assistance, don't hesitate to reach out. Joseph Axler 

Business response:

I'm truly grateful for your positive feedback, Rodney. It's great to hear that you found my customer service to be outstanding. My aim is always to provide the best and most knowledgeable service to my clients. Thank you for recognizing that and giving Mutual of Omaha Mortgage a perfect rating. I'm always here if you need any more assistance in the future!