Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Overland Park, KS

About this business

Finance Mortgage Lenders

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.95,293 reviews

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Christina P.

a year ago

We were very happy to work with Amanda! She was professional and communication to her was easy and consistent. Amanda structured our refinance exactly as we had requested, even when she had to make a change at the last minute. We would reach out to Amanda again in the future.

Business response:

I'm thrilled to hear that you were satisfied with the service I provided, Christina. It's always my goal to make the refinancing process as smooth and tailored as possible for my clients. I appreciate your kind words and the stellar 5-star rating. Don't hesitate to reach out to me in the future if you need anything else. I'm here to help! Thank you so much for choosing Mutual of Omaha Mortgage.

Robin Waits N.

a year ago

The experience was seamless. We appreciate Jim’s support through the process.

Business response:

I'm thrilled to hear that you found the process seamless, Robin. Your feedback is greatly appreciated. It was a privilege to provide support for your mortgage needs at Mutual of Omaha Mortgage. Looking forward to working with you again in the future.

Diane E.

a year ago

Fast friendly and Mark and Matt made submitting documents easy!

Business response:

I'm thrilled to hear you had a positive experience, Diane! Efficiency and friendliness are values we strive to uphold. Receiving your documents without a hitch just goes to show the effectiveness of our system. Thank you for your generous rating and feedback, it truly means a lot to us at Mutual of Omaha Mortgage. Don't hesitate to reach out if you need anything else in the future.

Avery W. C.

a year ago

Mark is knowledgeable and responsive. The ultimate professional.

Business response:

I appreciate your kind words, Avery. It was a pleasure to support you through your journey with Mutual of Omaha Mortgage. Your positive feedback motivates me to continue providing high-quality service. If you have any additional needs in the future, don't hesitate to reach out. Thanks for the 5-star review! - Mark Gennusa

Thinh N.

a year ago

We want to express our sincere gratitude for the outstanding service you and Amanda provided throughout the loan process. Your professionalism, clear communication, and prompt assistance made the entire experience smooth and stress free. Thank you again to you and your team!!

Business response:

I'm thrilled to hear that your experience with our team at Mutual of Omaha Mortgage was smooth and stress free, Thinh. We strive to provide professional service while keeping our communication clear and prompt. It's wonderful to know we were able to meet those standards during your loan process. Thank you for your kind words and excellent rating, they truly mean a lot. We look forward to any further opportunities to assist you. - Kim Shuey.

Tamika D.

a year ago

Mark was in touch with us every step of the way. He had our best interest at heart and made sure that we were satisfied and confident in our decision to refinance through Mutual of Omaha.

Business response:

Hi Tamika, it's great to hear you had a positive experience refinancing with us. Your satisfaction is my main priority and I'm delighted to know that I was able to provide the level of service that you deserve. Thank you for taking the time to share your experience and for choosing Mutual of Omaha Mortgage. Looking forward to assisting you in the future, should the need arise. - Mark Gennusa.

Vincent N I.

a year ago

Communication was great, although slacked off a but after we signed off on the rates.

Business response:

Thank you for your feedback, Vincent. It's good to know you appreciated the communication during the initial parts of the process. Your comments about the communication diminishing after we signed off on the rates is noted. I always strive for consistent and quality service, so I'll make sure to keep that level of communication consistent throughout the entire loan process moving forward. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to share your experience. Your insights help me improve my service... read more

Mark J D.

a year ago

Amanda and the Mutual of Omaha team were great. They were very communicative and delivered when they said they would deliver. All responses were up front and honest.

Business response:

Thank you, Mark, for taking the time to leave such a positive review. I'm thrilled to hear that you were satisfied with the level of communication and honesty from myself and the Mutual of Omaha Mortgage team. We always aim to deliver as promised and it's hugely gratifying to hear we hit the mark with you. Feedback like yours drives us to continue to strive for excellence in our services. Looking forward to assisting you in the future.

Christopher Charles C.

a year ago

Great experience. Very responsive.

Business response:

I'm thrilled to hear that you had a great experience, Christopher! Your positive feedback is greatly appreciated. It was my pleasure to assist you and your responsiveness made my job easier. Thank you for choosing Mutual of Omaha Mortgage. Don't hesitate to reach out if you need anything in the future.