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Mutual of Omaha Mortgage
- Mortgage Lenders
- Overland Park, KS
About this business
Location details
10740 Nall Ave, #115, Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
There were problems with the underwriter as to what i needed to do and when. Jim was doing his best to get the loan done. My experience with him was great.
Business response:
I'm glad to hear that your overall experience was positive, Carolyn. I'm sorry to hear there were some issues with the underwriting process. It's always my goal to make the loan process as smooth as possible, and I'm working on ways to improve communication regarding underwriting procedures. Your feedback is instrumental in this process. Thank you for taking the time to share your experience and the high rating. Looking forward to assisting you again in the future at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
I left with a home
Business response:
I'm thrilled to hear that you left with a home, Jennifer! Your satisfaction is my top priority, and I'm glad to know that my service met your expectations. Your feedback means a lot to me and to Mutual of Omaha Mortgage. Thank you for the five-star rating. If you ever need any assistance in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Excellent experience, the app needs some work with link connectivity
Business response:
Thank you, Jordan, for taking the time to provide a review. I'm pleased to hear that your overall experience was excellent. Your feedback regarding the app is appreciated and will be shared with the appropriate team to improve link connectivity. I'm here to assist with any future needs you might have. Thank you again for choosing Mutual of Omaha Mortgage. - Whitney Berra
Verified by Mutual of Omaha Mortgage
He was always avialable to communication through phone calls and emails.
Business response:
Thanks for the fantastic feedback, Krishna! I'm delighted to hear that my availability for communication met your expectations. It's always my aim to keep the lines open for my clients. I appreciate your high rating and your decision to choose Mutual of Omaha Mortgage. Let me know if there's anything else I can assist you with in the future.
Verified by Mutual of Omaha Mortgage
Easy and good rates
Business response:
Hi Jenna, I'm thrilled to hear about your experience with Mutual of Omaha Mortgage. I'm glad you found our process easy and appreciated our competitive rates. I look forward to assisting you next time. Thanks for the five star review! - Jim Simpson
Verified by Mutual of Omaha Mortgage
Everything went perfect, Kim went above and beyond to not only get the loan approved, she got it closed a week early on short notice!
Business response:
James, I'm really pleased to hear that you're happy with the service you received. It was a pleasure to get your loan approved and closed early. Your satisfaction is my top priority, and I'm thrilled I was able to exceed your expectations. Thank you for giving Mutual of Omaha Mortgage a perfect rating, your support means the world to me. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Jim was easy to work with and responsive. I had a lot of questions and he guided me in the right direction.
Business response:
Thanks for the glowing review, John. I'm pleased to hear that you found our sessions informative and helpful. It's always my goal to guide my clients in the best possible direction. Your feedback makes everything worth it. Don't hesitate to reach out if you have more questions in the future.
Verified by Mutual of Omaha Mortgage
faster and quicker communication. there were times where I would text or email and there would be a delay in response, sometimes there would be no response. other than this ms berra was very helpf and I am greatly that she was able to fulfill my Morgage applicatio.
Business response:
Thank you, Heriberto, for your honest feedback. I understand that prompt communication is crucial, especially in the mortgage process, and I apologize for any delays you experienced. Your feedback will help me to improve my services. I'm glad to hear that I was able to assist with your mortgage application effectively. Please don't hesitate to reach out if you require any further help in the future.
Verified by Mutual of Omaha Mortgage
Great deal, good communication, not a pushy person. He works with a great team and could get all the details sorted and ready for closing.
Business response:
I'm thrilled to hear that you found our process satisfying, Juan. Your positive feedback reinforces our commitment to excellent service and effective communication. It was a pleasure working with you and ensuring everything was ready for closing. A 4.66-star rating means a lot to me and the rest of the Mutual of Omaha Mortgage team. Thank you once again for your kind words. Looking forward to assisting you in the future should you need our services. - Steve Johnson
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 5,293 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.