Mutual of Omaha Mortgage

Business response:

I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, John. Your feedback means a lot. It was a pleasure to help improve your credit score and I'm glad to know this led to favorable pricing which culminated in the successful completion of your deal. I truly appreciate your kind words and the 5-star rating. If you ever need any assistance in the future, please don't hesitate to reach out. 

Business response:

I'm thrilled to hear that you had a positive experience with me, Wesley! Your satisfaction is my top priority, so it was a pleasure guiding you through the process. Thank you for taking the time to leave a review and for the 5-star rating. I appreciate it and look forward to working with you again in the future. If you have any other mortgage-related inquiries, please don't hesitate to reach out. Thanks again, Wesley! 

Business response:

I'm thrilled to hear that you had such a positive experience refinancing your mortgage with Mutual of Omaha Mortgage, Justin. It's always gratifying to know that my efforts are making a real difference in people's lives, and your feedback is greatly appreciated. Remember, I'm here if you need any further advice or assistance in the future. Stay blessed! - Kim Shuey 

Business response:

Thank you for the positive feedback, Kalean. I'm glad to hear that you found the communication throughout the process effective. I strive to maintain open lines of communication with all my clients at Mutual of Omaha Mortgage. Your rating of 4.16 out of 5 stars encourages me to continue delivering quality service. If you have any other feedback or require further assistance, feel free to reach out. 

Business response:

I appreciate you taking the time to provide such a high rating, Rakesh! I'm thrilled to know that you found my advice open and transparent throughout the loan process. Always here at Mutual of Omaha Mortgage if you need further assistance. Thank you for your trust in our services. - Kim Shuey 

Business response:

Thanks, Jordan! Truly enjoyed working with you both. Getting across the finish line after a seamless process is a great feeling for me, and one I hope my clients feel when they're handed the keys to their new home, so I can tell you that I shared your disappointment in the closing day stress. Having an otherwise perfectly handled transaction get deayed by a party unreleated to me or my company was awful, but it was very satisfying to watch my team and the title company's team stay so late on a Friday night so you could g... read more

Business response:

Patrick, thank you for your glowing review! I'm thrilled that you appreciated my knowledge, communication, and efficiency. It was a pleasure to serve you at Mutual of Omaha Mortgage. Your satisfaction is my top priority. Thanks for taking out time to share your experience. Looking forward to helping you in the future, if you ever need anything! 

Business response:

Thank you, George, for leaving such wonderful feedback. It was my pleasure to guide you through your mortgage process during what I know was a challenging time. I strive to provide clear, attentive service to all of my clients, and I'm glad to hear that you found that to be the case. It was a pleasure working with you, and I'm thrilled to hear that you'd recommend me to others. Don't hesitate to reach out if you need anything in the future. - Whitney Berra, Mutual of Omaha Mortgage 

Business response:

I'm thrilled to hear that you had a positive experience with our communication and secure document-upload features, Russell! It's my priority to ensure the process is as smooth and convenient as possible for you. I appreciate the 5-star rating for me and Mutual of Omaha Mortgage. Feel free to reach out if you have any more mortgage needs in the future. Thanks for your feedback! - Steve Johnson