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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So you guys tell me how this makes any sense. I had a policy with nationwide. I canceled with them June 4th when my statement was due. I was told I wouldn’t owe anything. Here I am a month later and get a notice that I owe $20.03. I call and they state that for a year I never provided proof that I took a driving class in high school so that discount was removed. Keep in mind that the office never asked for this paperwork and they never stated that it was needed. The call center for nationwide states that nobody did anything ... read more
We had ****** and later Nationwide for all our insurance needs. Last year we had 2 claims, one was water leak at a rental property we own and the other auto where police report showed that the other side was 100% at fault. When I reported the water leak, the company told me not to wait and contact a company to take care of the damage. I contacted a company my plumber recommended and signed a contract with them. When the company heard that, they said that this water damage mitigation company is known in the industry to charge... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Nationwide's Auto Policy Insured admitted liability, and Nationwide admitted its Insured's liability yet the Claims Associated, **** ******** requested that I make a claim through my insurance. *******asserted limited coverage yet all estimates were well below the damages. When I refused to make a claim through my insured, phone calls and correspondence stopped. You insureds be careful; this company is sketchy.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I used Nationwide for years because I didn't know any better. My family had a policy with them. In the few cases I have accidents, it was incredibly hard to get a hold of a living person on the phone. As well, there customer support is the worst. When buying a house I tried to get a quote from them. It took them way too long and our house was in jeopardy of not closing. I had to get another insurance company to do it, and they did it in a day. As well, I received a notice that my payment was rejected from Nationwide. It's th... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I was with the ************ insurance agency in ***** OH. (Auto and home) the owner retired and sold the company to **** agency (Nationwide) *********** OH. So the insurance that I'd had through the old agency was no longer with the new one it was only Nationwide. They did not contact me and let me know so my old insurance carrier canceled me I had to shop around for new insurance and they did not tell me that I could have kept the old insurance and not shop around and what they quoted me was ridiculous through Nationwide. I... read more
Business response:
Thank you for bringing this matter to our attention. We have provided you with direct contact information if you would like further assistance.
I love nationwide I’ve had them for years.. but this recent issue with them has me feeling pretty lost. I submitted my claim two months ago and have had terrible communication, customer service, and management is just terrible. My experience has been so bad this time around I’ve changed all my insurance.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Very disappointed with the second half of my care with nationwide. When I was first in the accident, they were helpful on that day, but from then forward everything was a mess. I sent my car with the tow person expecting to have it fixed and get it back. They decided the car was totaled and sent me my things in a box, however they left out the one thing I most wanted from the car and requested multiple times. They said I could go to the car myself to get my belongings but I don't have the time to go way out of my way to pick... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
My family has Got hurt in a Hit And Run Accident with the other party being at Fault witch liability is documented in the police report Nationwide is Not reliable to repair damages to my vehicle it's been over 2 Months of A terrified desator to repair my vehicle or get me back on the road again, I will not recommend this Slumbering Company to No one pick some one else for insurance their not really on your side nor are they really Nationwide
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I would NEVER! Go with this company for a car loan. This company is so crooked! I’m not one at all to “post my problems”, but this I feel all people need to know! And I’m prepared and sooo ready to scream it from a rooftop... SUE. There is way too much to share on a post, but if you want to be continuously lied to, screamed at by ignorant ( uneducated ) “managers”, call recordings magically erased, them dipping their hands in your bank account whenever they want and for any amount ( $2,000 over two months ), papers they say ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 586 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.