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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very surprised to see an A+ rating. Had Nationwide pet insurance for my DOG. The dog underwent emergency surgery to remove his spleen for internal bleeding which came very fast due to a horrible blood cancer. EMERGENCY surgery. When I signed on for insurance, I knew the payout amounts were listed and openly available. What I did not know was the discrepancy between the amount Nationwide pays and the actual, real cost of emergency services. The surgery cost $3,146. Nationwide paid the maximum allowed amount of $481. AND, dedu... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Terrible service, communication,and claims handeling. My adjuster refuses to call me back, her manager promised me she would get the issue resolved and call me to confirm , that never happened either. Meanwhile , my wife 36 weeks pregnant and I have not had a place to live since our water danage claim because they want to argue that we don't need the same 4 bed 2 bath house we have now, instead they offer hotels. I have two dogs ,and a newborn on the way. This is the worst case scenario fir iyr family and Nationwide has made... read more
nationwide is definitely not your side. if i were shopping for an insurance company i would look else where.There agents are always too busy to talk to clients and were no help at all when filing a claim. Im with ******** now and would recommend it to anyone
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
An unethical company taking advantage of the victim and denying claims, because they believe/support there customer, instead of looking at the evidence. They are immoral and criminal just like there customer. I can provide photos to show proof that my statement matches the evidence vs there lying customer statement.
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
They are not on your side what so ever. my roof was destroyed and they found a way to deny my claim!!!
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I called Nationwide to get a quote for auto and home insurance. The man I spoke with detailed out everything, both my vehicles with VIN numbers and all, gave me the quote for the auto so I agreed to switch since it would be cheaper than what we were currently paying. I never received anything via email after we hung up, nothing to sign, literally nothing. I then received an insurance card for ONE of my vehicles in the mail. When I called Nationwide to get an explanation, they told me one of the vehicles was never even put on... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Disgusting business practice. Nationwide insurance is only on the side of those that they insure. Was hit by a Nationwide customer who then proceeded to drive away from the scene of the accident. After numerous phone calls to my claim handler Doug H**** I realized that nobody was going to assist me in any way. Doug H*** would NOT return my phone calls. I provided a POLICE REPORT stating that the woman who hit me was CITED FOR LEAVING THE SCENE OF AN ACCIDENT. CITED. A police officer had even GONE TO HER RESIDENCE and SEEN TH... read more
Horrible company to do business with. PET INSURANCE with them is a SCAM!!! Please be aware they will not cover anyting. Gave them a deposit so they could underwrite a policy, my dog became ill and theywould not cover it. First they said they needed all his medical records and I would need to get that. Dont they do that in underwriting ??? Then after 2 weeks I called back they said they dont cover his medical condition in the first place after making me jumo through hoops the SUPERVISOR who was RUDE said they are just trying ... read more
Let me start off by saying WORST COMPANY EVER!!!! They are "on your side" until your need to file a claim.I was in a car accident that was not my fault. My car was totaled and now nationwide is refusing to honor their statement of " nationwide is on your side " They will not offer a reasonable settlement amount. I have spent $30,000+ with this company on insurance between all my polices in the last 7 years. The have done nothing but cause more stress to an even delicate situation. I have a 2012 Nissan Sentra 2.0 with 55,000 ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 586 reviews.
When is Nationwide open?
Nationwide is open now. It will close at 6:00 p.m.