This profile has been claimed by the business owner or representative.
Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dishonest company. I've had insurance through Nationwide for several years when I had to file a claim in November on my vehicle, that's when things went downhill rather quickly. They do not return calls in a timely manner, you must call them repeatedly to get anywhere with your claim. After close to 4 weeks and many phone calls to the adjuster(s) I finally received a deposit to my account for the amount they felt reasonable for my total loss. Not the end of the process, during these 4 weeks they withdrew the total amount of ... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Worst customer service I have ever experienced. Cigna paid for the unit I was using and nationwide demanded it be returned. This is fraud in my opinion. Nation wide tried saying I never completed requirements for usage when I had confirmed this with sunset sleep labs.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
My car was stolen Dec 8. From the time I contacted Nationwide it was a disaster. I was told I was to pay $30 a day for a rental not until the investigator finally contacted me was I informed that information was wrong. My Car was recovered 4-5 days later. Mollie H****** was out on vacation. I called a rep Julia who asked if I had a shop in mind I stated no. She then said, No problem all I had to do was call the Tow company and give permission to release my car, Done. After 3-4 days with no calls or updates I call back to onl... read more
Can I give zero stars? I had pet insurance through Nationwide. i had wellness and preventative. I submitted a wellness claim for a teeth cleaning for my dog. She has never had an issue with her teeth and I ensured this was something Nationwide covered before signing up. The review is supposed to take 30 days. I contacted Nationwide since I didn't hear from them in the 30 day window. They told me that they were busy and my claim submission was pushed back another 30 days. Since this response was unacceptable, I escalated to a... read more
In July of 2019 we acquired homeowner's insurance, auto and and a personal liability policy from Nationwide. A month or two later, we received a terse statement from Nationwide that they were cancelling our homeowner's policy due to the fact that we were not within 1,000 feet of a fire hydrant. Our residence is in rural Virginia and less than 2 miles from a fully functional and equipped fire station, a fact that was available to Nationwide at the outset of our interactions with them. Instead of providing us the feedback that... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
A nationwide client rear ended my stepdaughters car totaling it. The total loss department in des moines ia is proving to be extremely low class offering less than market value to settle the claim. I am interested in a class action law suit. I am going to call them repeatedly requesting they be fair with the intent of wasting has much of their time has possible. I encourage others to do the same. Nationwide is not on my side.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
This company has to be the worse to deal with!! I was not ask to be hit by their customer and all I want is my car to be fixed. They have been no help in dealing with the body shop. They also are denying fixing my car the way it should be. I should not have to get a lawyer involved for a simple accident. No one ever picks up the phone and you play phone tag or email tag. So now I have been without my car for a month and they just cancelled the rental car and my car is still in the shop waiting on their approval to fix my car... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
After the August 2018 tornado in the Aitkin, Mn area i filed a claim for hail damage on my property and car.I received money to fix my car. I received funds to fix my house roof, damage on my house included replacing the decking under the new shingles due to the spaces between the old boards. The roofing my screen porch was replaced. On the 2 car detached i received no money. Because they did not want to pay my claim on the garage roof an engineer was paid by allied/nationwide to look at my garage. The engineer who they sent... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I had Nationwide when I got into accident. I called them and made them aware of the situation, and was told they would get back with me. I waited and waited at least 1 week before I gave them a follow up call. During that time I drove a wrecked vehilce 20 miles to work. Horrible service.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 599 reviews.
When is Nationwide open?
Nationwide is closed now. It will open tomorrow at 9:00 a.m.