Neale Court Care Home - Country Court

Charles G 

on Carehome.co.uk

3 weeks ago

These are my comments after staying in the home for 3 weeks. All of the staff were very kind and considerate and waited to see that each person had what they required. I was in contact with some members of the staff more than others, as she would expect. On the occasion I was taken out in a wheelchair for an hours ride. The entertainments of game, quizzes, especially bingo and music were excellent and most persons were able to take part. The time that I spent in the home will not be forgotten easily. With kind regards, Charl... read more

C R 

on Carehome.co.uk

3 months ago

Mum has been a resident at Neale Court for just 3 years now. The staff are very attentive to all residents and have a good rapport with all visitors. The manager always listens to any concerns raised and responds to them immediately in a very professional way. The whole staff team works hard to create a happy, homely place for the residents to live. 

Les T 

on Carehome.co.uk

4 months ago

I am totally impressed with the dedication and care shown by the entire staff at Neale Court Care Home. From management to housekeeping, catering and activities teams, the commitment and ease by which they skilfully care for their residents in a challenging environment is remarkable. My wife settled quickly and is happy and content. On a personal note when visiting I am always greeted with a smile and cheerful hello which makes me feel part of the Neale Court family. 

Wendy B 

on Carehome.co.uk

4 months ago

I have had my mum in here for five years and now have my dad here too , I can only say that the care they both receive , along with the company, compassion and support, is absolutely always 100 percent , also I always feel so welcomed and supported, the whole team are amazing and I would absolutely recommend. 

A H 

on Carehome.co.uk

4 months ago

Since mum has moved into Neale Court, its like she has had a new lease of life. She loves engaging in the activities but also sitting in the lovely garden and reading. She is cared for, her room is clean and tidy with her own pictures on the walls. She is treated with compassion and respect. The food she assures us is fabulous and they take into account her dietary needs. We know, unfortunately that not all homes are like this, and are very grateful to the staff. 

R S 

on Carehome.co.uk

4 months ago

My mother is receiving the best care possible. I have no concerns about her welfare . She is happy and content and we are kept updated with her health and wellbeing. We have no concerns with her being there. 

F C 

on Carehome.co.uk

4 months ago

We as a family are pleased with the care my mother is being given at Neale Court. We feel that the service and care is 1st class. My only negative is that a few of the residents need more care than others. I myself have felt a little vulnerable at the few residents wandering around the lounge, a little pack like., or wandering round with cutlery in hand, or having their belongings moved etc. Perhaps a suggestion would be that if some residents that need the extra care they could use the 1st floor lounge and bedroom facilitie... read more

Helen H 

on Carehome.co.uk

a year ago

I cannot fault Neale Court. My dad moved there from another care home and the difference was immediately apparent. The resident's lounge is large and welcoming, resembling the lobby of a nice hotel. His en-suite bedroom was spacious and modern. However, it is the staff that makes this home what it is. Nothing was too much trouble and they genuinely care about the residents. My Dad was always treated with dignity and respect. His needs changed dramatically in the short time he was there and they adapted with ease. They were e... read more

Alison W 

on Carehome.co.uk

a year ago

Very pleased with the overall care my father is receiving. Staff and management are all very competent in their jobs.