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NED Stevens
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gutters were cleaned, but after the first rain my gutters still overflowed.
In making the appointment the fact they had been in the gutter cleaning business for 54 years made us hire them. We waited two weeks for the job to be completed. On the phone I explained our home was a two story colonial with full walk out basement. No problem the customer service person proclaimed we have been in business 54 years. The Workman arrives and says gutters are to high. Calls supervisor and they cancelled our work order. I have had my gutters cleaned many times in the past this was NEVER stated. I would think aft... read more
did not clean my gutters.
They are very slick and rehearsed on the phone. They say things like we will tighten up the corners and reattach... but once learning the terminology of this industry I realized that does not mean fixing a drip in the corner. So the worker came to my house and cleaned the gutters but did not tighten up the corners enough to stop a drip which they made it sound on the phone he would do. Then I got an estimate to stop the dripping and it was double what my gutter cleaning bill was. No surprise I suppose. They use the gutter cl... read more
First of all, they wouldn't commit to an actual day they'd show up to do the work. Said they'd show up sometime during the week. I have a locked gate, so that wouldn't have worked. I was going to cancel (and I should have) but they said that normally they charge extra for a set day, but that they'd waive the fee since I was a first-time customer. I mentioned that we had gutter screens in and they lectured me that they weren't a good idea--but finally said the crew that would show up would evaluate if they could do the cleani... read more
Left screws all over my property. Screws in my tires. Screws in my pets mouth. I got screwed.
They were hired over two weeks ago and they haven't come out to do the job. Called them yesterday to cancel the service. Was told the would come out today 8/15/19. If they don't come today I will cancel the service
We have wooden gutters. When we booked Ned Stevens for a gutter cleaning we thought we would also get a written comment as to any future work that might be needed. Repairs, etc. we never received one. I called customer service and was told we did not receive one since they do not repair wooden gutters. That should be disclosed on their website.
We hired them, however they stated they could not do the work do to type of home. We are a simple colonial structure. Not sure how they are the market leader...?
Frequently asked questions about NED Stevens
How is NED Stevens rated?
NED Stevens has a 4.5 star rating with 21,340 reviews.
When is NED Stevens open?
NED Stevens is closed now. It will open at 9:00 a.m.