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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have been a Ned Stevens Gutter Cleaning customer for 2 plus years now. I signed up with them because I was getting a bit older and decided that I would give up doing work around the house that required going up and down a ladder. Take the stress away from the spring and fall gutter cleanings. The use of the ladder is gone but the stress is 10 fold. They are not able to tell you if you are on a schedule, how many may be scheduled before you or for that matter (straight from a manager) if they can guarantee they will get to ... read more
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It took them almost two weeks to clean my gutters. Granted - I was told it could take this long but other companies were able to get the job faster.
wanted to upsell on a cleaning contract. They said they would include tightning of fastners for free and didnt even bother doing that. just cleaned the gutters.
Ned Stevens quoted 1 week service, but said weather may impact the timing and delay service for 2 weeks. I contracted with them 10 weeks ago and despite excellent periods of weather, have not shown up. Customer Service still lists me on the schedule. I cancelled and contracted with a smaller contractor. Received 1 day service.
Ned Stevens takes on jobs that they cant handle, they have no time to get to the work that they have.
I was told by the telephone representative that I would not need to be home. When the workers showed up they needed to have the water turned on (house was winterized) so indeed I needed to be home. Also, when I answered the knock at the door when they first arrived they were already in their truck preparing to leave and I had to flag them down. They also did not replace the downspout extension that had come undone...
Charged an exorbitant amount of money for a simple project without first providing a quote. Will never use again.
watch out the bill doesnt match quote, take forever to come out, and is not friendly
NED Stevens has a 4.5 star rating with 21,338 reviews.
NED Stevens is open now. It will close at 6:00 p.m.