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NED Stevens
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did a great job
After the service people arrived I received a call from customer service (MM initials) saying they misquoted the service agreement and they are increasing the price $400 over the $1400 I prepaid. I asked what is different and he could not answer the question. He agreed to do this job as quoted, I agreed and told him to cancel the contract as I do not do business with companies like that. It took less than one hour for the service guys to do the job.
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Customer Svc (calling into the office for scheduling/ followup) huge pain. The scheduling process is tedious. They pummel you with a barrage of emails, texts, phone calls. Their price is double other reasonable specific providers vs local handyman providers. I went with these guys based on their claim they *fix/repair* any minor defects. My oversized gutters were new a few years b4 service. I cleaned the gutters myself up until Ned Stevens work. I thought the check and fix was a good decision. As a result of this work, I now... read more
Made me wait 2 weeks, when they came out they left me a message they couldn t do the job because of ladder positioning. Whatever that means but it s a crock! These gutters are cleaned every year and I ve also done them myself. I ve since hired a LOCAL company, they were there the next day and they did a great job. Beware when hiring Ned Stevens to clean your gutters.
The person is here now, he does not speak English. When I made the appointment I told them we would possibly need some repairs and new gutters in the back and we would go over what we wanted. This can't happen now. I want my money back.
They required credit card info before they would give me a cost estimate. I waited 2 1/2 weeks until their representative appeared. I received no estimate, I signed no contract, they claimed to have cleaned my gutters, which they had not done. They proceded to charge my credit card $371 for no work having been done. They told me that their workmen had produced bags of refused claimed to have been removed from my gutters which is impossible because as their representative arrived at my house, another company was just completi... read more
The first trip the service was poor. The came back and did an excellent job. I would hire them to install the gutter I need but only if the same people who did the second cleaning came out. I would like to keep that same crew. I was told they cannot so I am looking for another company,
I hired them. They charged my credit card. Then called back to say they could not clean my gutters. The gutters are up high on the third floor level. This same company cleaned my gutters twice in the past. It is exactly the same house. The did refund my credit card.
Frequently asked questions about NED Stevens
How is NED Stevens rated?
NED Stevens has a 4.5 star rating with 21,340 reviews.
When is NED Stevens open?
NED Stevens is closed now. It will open at 9:00 a.m.