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NED Stevens

4.5

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.521,592 reviews
Santoro Lanuto's profile image
Santoro Lanuto 
6 years ago

They do shoddy work and do not follow through with their promises. I would not recommend this company to friends or family. 

Business response:

Santoro, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review we fully guarantee all of our work and have been in business now for nearly 60 years. 

Shelby Harrington's profile image
Shelby Harrington 
6 years ago

no comment provided 

Karen Chambers's profile image
Karen Chambers 
6 years ago

When I called and asked about gutter cleaning, the cheerful woman said they would come 4 times a year for $950, and she could get me signed up right away on this Platinum Plan. Then she stopped and waited. After a pause I said **If that is your Platinum Plan, might I also assume that you have a gold and a silver plan?** There was embarrassed laughter, and she admitted that they did and told me about them. Had I not asked, it was clear she would not have told me this. So they tried to run a hustle on me right off the bat - I ... read more

Business response:

Karen, please contact our office so a manager can follow up with you regarding this review. 

William Roswell's profile image
William Roswell 
6 years ago

Had trouble getting them to schedule me. They would tell me **2 days** and never show up. Then two days, the next week, they finally showed up. Never contacted me when they were coming. My gutters were dirty, and they threw gutter contents in yard and on pants and did not clean up. I called them, and they said they would come back and clean up, but they never did. Alos, when I first contacted I told them I had one leak in a right angle joint over the back patio, and they said they would take care of it. When they came I told... read more

Business response:

William, please call 800-542-0267 so a manager can speak to you regarding this review. 

Yvonne LaFrance's profile image
Yvonne LaFrance 
6 years ago

They left a bunch of nails on my driveway and my neighbors driveway. 

Business response:

Yvonne, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review. 

Joyce Disbrow's profile image
Joyce Disbrow 
6 years ago

Cleaned the gutters and told me they needed to be totally replaced. Called another company for a second opinion. Second company said the gutters were fine and did not need replacement. 

Business response:

Joyce, please contact nedcust@nedstevens.com so a manager can speak to you regarding this review. 

Robert Jones's profile image
Robert Jones 
6 years ago

The crew's English communication led to a less than satisfactory completion of the job. 

Business response:

Robert, please contact our office so a manager can speak to you regarding this review. 

Mary Beth Wilson's profile image
Mary Beth Wilson 
6 years ago

First, I was quoted a price that was to be for a duplex townhome. I explained this to the gentleman that originally contacted me; I said that my neighbor's gutters and mine connected. Both sets of gutters would need to be cleaned. I was quoted $68/each for our gutter cleaning. One the morning of the appointment, I get another call and am told that after getting to the job, it was misfigured. Now, it will be $300, BUT, they give new customers $25 off, so our total would be $275. We went from $136 to $275 in 5 minutes. I sai... read more

Business response:

Mar, please contact ***********.com so a manager can follow up with you regarding this review. 

Federico Velasco's profile image
Federico Velasco 
6 years ago

No comments provided 

Frequently asked questions about NED Stevens

How is NED Stevens rated?

NED Stevens has a 4.5 star rating with 21,592 reviews. 

When is NED Stevens open?

NED Stevens is open now. It will close at 6:00 p.m.