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Ned Stevens Gutter Cleaning

4.4

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Location details

11 Daniel Rd, Fairfield, NJ, 07004, United States

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4.47,335 reviews
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Lawrence Kupski's profile image
Lawrence Kupski 
5 years ago

They have not performed their service yet. We have had snow past week. Supposed to be 60 degrees today so hopefully they get done today. 

Business response:

Lawrence, please contact nedcust@nedstevens.com so a manager can follow up with you. 

Ida L Tino's profile image
Ida L Tino 
5 years ago

They came today and were here for 10 minutes. I assume that they did the job I hired them to do, but since I did not get on a ladder to check my gutters, I don't know what kind of job they did on a 2500 square foot house in 10 minutes. They cleaned up and took a small amount of trash with them. I don't know how to give this service a rating. 

Daniel Somero's profile image
Daniel Somero 
5 years ago

They clean my gutters and rip off some shingles of the roof and then tellme that my shingles are fell off Asking for + money to come back and fix that. What a shame 

Business response:

Daniel, please contact our office so a manager can speak with you. 

Jason Gaff's profile image
Jason Gaff 
5 years ago

Did a great job 

Business response:

Jason, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review. 

Roger Rion's profile image
Roger Rion 
5 years ago

After the service people arrived I received a call from customer service (MM initials) saying they misquoted the service agreement and they are increasing the price $400 over the $1400 I prepaid. I asked what is different and he could not answer the question. He agreed to do this job as quoted, I agreed and told him to cancel the contract as I do not do business with companies like that. It took less than one hour for the service guys to do the job. 

Business response:

Roger, please contact so a manager can follow up with you regarding this review. 

Dolores Sullivan's profile image
Dolores Sullivan 
5 years ago

{No comments provided} 

Jaye Mikes's profile image
Jaye Mikes 
5 years ago

Customer Svc (calling into the office for scheduling/ followup) huge pain. The scheduling process is tedious. They pummel you with a barrage of emails, texts, phone calls. Their price is double other reasonable specific providers vs local handyman providers. I went with these guys based on their claim they *fix/repair* any minor defects. My oversized gutters were new a few years b4 service. I cleaned the gutters myself up until Ned Stevens work. I thought the check and fix was a good decision. As a result of this work, I now... read more

Business response:

Jaye, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review. 

Michael Waterman's profile image
Michael Waterman 
5 years ago

Made me wait 2 weeks, when they came out they left me a message they couldn t do the job because of ladder positioning. Whatever that means but it s a crock! These gutters are cleaned every year and I ve also done them myself. I ve since hired a LOCAL company, they were there the next day and they did a great job. Beware when hiring Ned Stevens to clean your gutters. 

Business response:

Michael, we apologize if we upset you but safety is one area we don't compromise. Please contact nedcust@nedstevens.com so a manager can follow up with you. 

Kris Porter's profile image
Kris Porter 
5 years ago

The person is here now, he does not speak English. When I made the appointment I told them we would possibly need some repairs and new gutters in the back and we would go over what we wanted. This can't happen now. I want my money back. 

Business response:

Kris, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review. 

Frequently asked questions about Ned Stevens Gutter Cleaning

How is Ned Stevens Gutter Cleaning rated?

Ned Stevens Gutter Cleaning has a 4.4 star rating with 7,335 reviews. 

When is Ned Stevens Gutter Cleaning open?

Ned Stevens Gutter Cleaning is open now. It is open 24/7.