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Ned Stevens Gutter Cleaning
- Gutter Services
- Fairfield, NJ
About this business
Location details
11 Daniel Rd, Fairfield, NJ, 07004, United States
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They required credit card info before they would give me a cost estimate. I waited 2 1/2 weeks until their representative appeared. I received no estimate, I signed no contract, they claimed to have cleaned my gutters, which they had not done. They proceded to charge my credit card $371 for no work having been done. They told me that their workmen had produced bags of refused claimed to have been removed from my gutters which is impossible because as their representative arrived at my house, another company was just completi... read more
Business response:
Michael, please contact our office to discuss this review. We have been in business for nearly 60 years. We are an honest and reputable company.
The first trip the service was poor. The came back and did an excellent job. I would hire them to install the gutter I need but only if the same people who did the second cleaning came out. I would like to keep that same crew. I was told they cannot so I am looking for another company,
Business response:
Lena, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review.
I hired them. They charged my credit card. Then called back to say they could not clean my gutters. The gutters are up high on the third floor level. This same company cleaned my gutters twice in the past. It is exactly the same house. The did refund my credit card.
Business response:
Irene, please contact nedcst@nedstevens.com so a manager can follow up with you regarding this review. Safety is the number one priority at the company, we are sorry if we upset you.
One of the workers left the hose running after they left. A few days later, I received a letter from the Village stating I had used an excessive amount of water. I did not realize the hose was left on until the next day.
Business response:
Robert, please contact nedcust@nedstevens.com so a manager can speak to you about this review.
Very dishonest salesperson. Called October 28th and was told that the service would be scheduled when leaf is 90% fall that would be in a couple of weeks. But the gutter cleaning came the next day. I called the company to cancel it and asked them to leave. Only after I told that I would have had to call the credit card company, it was canceled.
Make sure that this company complies to what you ask for, because in my experience this company does not do what you ask for. I asked for this company to turn on the water so they can have the water to shoot down the pipeline, the second time they did not let us let us know they were coming so we had no way to check the work they did
Business response:
Danny, please contact a nedcust@nedstevens.com so a manager can follow up with you regarding this review.
they never showed up and its been 3 weeks!
Business response:
Ken, please contact our office so a manager can speak to you about this.
They do shoddy work and do not follow through with their promises. I would not recommend this company to friends or family.
Business response:
Santoro, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review we fully guarantee all of our work and have been in business now for nearly 60 years.
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Frequently asked questions about Ned Stevens Gutter Cleaning
How is Ned Stevens Gutter Cleaning rated?
Ned Stevens Gutter Cleaning has a 4.4 star rating with 7,335 reviews.
When is Ned Stevens Gutter Cleaning open?
Ned Stevens Gutter Cleaning is open now. It is open 24/7.