Ned Stevens Gutter Cleaning

Karen Chambers 

on Home Advisor

6 years ago

When I called and asked about gutter cleaning, the cheerful woman said they would come 4 times a year for $950, and she could get me signed up right away on this Platinum Plan. Then she stopped and waited. After a pause I said **If that is your Platinum Plan, might I also assume that you have a gold and a silver plan?** There was embarrassed laughter, and she admitted that they did and told me about them. Had I not asked, it was clear she would not have told me this. So they tried to run a hustle on me right off the bat - I ... read more

William Roswell 

on Home Advisor

6 years ago

Had trouble getting them to schedule me. They would tell me **2 days** and never show up. Then two days, the next week, they finally showed up. Never contacted me when they were coming. My gutters were dirty, and they threw gutter contents in yard and on pants and did not clean up. I called them, and they said they would come back and clean up, but they never did. Alos, when I first contacted I told them I had one leak in a right angle joint over the back patio, and they said they would take care of it. When they came I told... read more

Yvonne LaFrance 

on Home Advisor

6 years ago

They left a bunch of nails on my driveway and my neighbors driveway. 

Joyce Disbrow 

on Home Advisor

6 years ago

Cleaned the gutters and told me they needed to be totally replaced. Called another company for a second opinion. Second company said the gutters were fine and did not need replacement. 

Robert Jones 

on Home Advisor

6 years ago

The crew's English communication led to a less than satisfactory completion of the job. 

Mary Beth Wilson 

on Home Advisor

6 years ago

First, I was quoted a price that was to be for a duplex townhome. I explained this to the gentleman that originally contacted me; I said that my neighbor's gutters and mine connected. Both sets of gutters would need to be cleaned. I was quoted $68/each for our gutter cleaning. One the morning of the appointment, I get another call and am told that after getting to the job, it was misfigured. Now, it will be $300, BUT, they give new customers $25 off, so our total would be $275. We went from $136 to $275 in 5 minutes. I sai... read more

Federico Velasco 

on Home Advisor

6 years ago

No comments provided 

Kathleen Sullivan 

on Home Advisor

6 years ago

I spoke with a gentleman on the phone. I told him I didn't know the area of my house but its a standard 2 family. He quoted me a price and I hired them. 5 days later I got a call from Ned Stevens saying they couldn't do the work because I I didn't have enough water pressure (?). I called them back and informed them they could use the spigot from my neighbor. 8 days later a gentleman showed up and indicated he couldn't do the work, unknown reason why because he didn't speak English (no problem) I called Ned Stevens and was to... read more

Mark Hone 

on Home Advisor

6 years ago

{No comments provided}