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11 Daniel Rd, Fairfield, NJ, 07004, United States
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Good final result. Very pushing and could/did not give me a reasonable appointment window. Up to ten days, no time frame, and didn t need to be home. They leave a slip. I m sure they the work, I m having my husband check. But they would not tell me when they would be coming and I could stay at home for 12 days waiting. I had to call and complain to get them out herr. I also asked them to secure a down spout, they did not ... and I wasn t here to remind them. Would not to hire again. I should have cancelled. Terrible experien... read more
Business response:
Keeli, please contact nedcust@nedstevenens.com so a manager can follow up with you regarding this review.
Spoke to the Owner on May 26 to get a price for gutter cleaning, the price was reasonable so I scheduled the cleaning. They said they would be out sometime in that week, this never happens and I never got a call. Call the office to see when they were going to do the work and I was told: Soon you are on the list. Called last Thursday to see when they were coming and I was told it is 10 days from when you book it, as it has been over 14 days I find this laughable. 18 days later and still no gutter cleaning, or call from the co... read more
Gutters were cleaned, but they left the fence gate open after they left and both our dogs ran out were missing for several hours.
You better be home, not like customer service said, you don't need to be home. They need your water to clean gutter.
I signed up for an annual maintenance contract for gutter cleaning + a dryer vent cleaning, to be completed during the initial visit. More than a month after I contracted with this customer, they had not made the first visit (which I was promised would be scheduled within a few weeks). I called the company and was scheduled within a few days. During the visit, one of the workers showed me a photo of the dryer venting and explained that they would not be able to complete the work and that I would not be charged. He would info... read more
Asked around and no one was willing to come out in less than 10 days. These guys were out and done the next day. They left the pine needles in 8 bags, which I used for mulch.
I wanted was to get my gutters cleaned now. did not need all of their additional adds.
Business response:
Larry, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review.
I had 2 clogged down spouts that I wanted them to unclog. They would not give me a definite date for the work. In the next few days is what they promised. They arrived without notice 5 days after call which is OK. They also promised and assured me that no debris from clogged down spouts would be drained into underground pipes which go from the backyard to the front yard (extensive length). They did exactly that and did not make any attempt to stop the debris from flowing into the underground pipes. They used a blower which b... read more
Business response:
Ali, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review.
Ned Stevens Gutter Cleaning has a 4.4 star rating with 7,335 reviews.
Ned Stevens Gutter Cleaning is open now. It is open 24/7.