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167 S San Antonio Rd, Suite 16, Los Altos, CA, 94022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nicole was fantastic to work with throughout my mortgage refinance process. She helped me secure a very competitive interest rate, and the entire experience was smooth from start to finish. Her communication was always clear, and she responded to my questions quickly, keeping me informed every step of the way. I really appreciated her professionalism, efficiency, and attention to detail. I highly recommend Nicole to anyone looking for a knowledgeable and responsive mortgage professional.
This review is long overdue. Our first home-buying experience with Nicole at Guaranteed Rate was seamless and stress-free & successful. She was incredibly fast at delivering a pre-approval in just two days. She promised a 14-day close and delivered. In a competitive market, this was a game-changer; it made our offer as strong as a cash bid and was instrumental in our offer being accepted. It was accepted on a Thursday evening, and she got her team to get the appraisal done over the weekend.
This review is long overdue. Our first home-buying experience with Nicole at Guaranteed Rate was seamless and stress-free & successful. She was incredibly fast at delivering a pre-approval in just two days. She promised a 14-day close and delivered. In a competitive market, this was a game-changer; it made our offer as strong as a cash bid and was instrumental in our offer being accepted. It was accepted on a Thursday evening, and she got her team to get the appraisal done over the weekend. As first-time buyers, she was alwa... read more
I had an outstanding experience working with Nicole. From start to finish, she made the entire lending process clear, smooth, and stress-free. Nicole is incredibly knowledgeable and took the time to explain every step, answer all my questions, and ensure I felt confident in each decision.
Business response:
Thank you kindly for the 5 star review! It was great having the opportunity to work with you again. Wishing you a very happy holiday season in your beautiful home!
I had an outstanding experience working with Nicole. From start to finish, she made the entire lending process clear, smooth, and stress-free. Nicole is incredibly knowledgeable and took the time to explain every step, answer all my questions, and ensure I felt confident in each decision. Her communication was exceptional—quick, thorough, and always proactive. I never had to wonder about the status of my loan because she kept me updated the whole way through. Nicole’s professionalism, attention to detail, and genuine care fo... read more
Business response:
Thank you kindly for the 5 star review! It was great having the opportunity to work with you again. Wishing you a very happy holiday season in your beautiful home!
I cannot thank Nicole enough for making my first home purchase a reality! Being new to this, I had so many questions, and Nicole was kind enough to answer every single one of them. She was completely transparent about the loan, so I never had to worry about hidden surprises and could fully trust her. The whole process was smoother than I could have imagined. The most important part was how fast she worked—Nicole got my loan closed in only two weeks! This purchase simply would not have happened without her. Thanks again, Nico... read more
Business response:
The pleasure was all mine Jinsung! I am thrilled for you and your family and look forward to keeping in touch!
Nicole and her team were absolutely phenomenal! From day one, they were approachable, patient, and easy to talk to—making what’s usually a stressful home buying process feel seamless. Their communication was top-notch: every question was answered clearly, and they kept me informed every step of the way. They walked me through all the loan options in a way that made everything easy to understand, and their attention to detail and efficiency meant we were able to close incredibly quickly. I felt completely confident and suppor... read more
Nicole is a committed, reliable and thorough professional, who works hard for her clients and ensures they get the best deal to cement a long-term personal relationship. She came in during stressful time, helped to save & secure a wonderful outcome. She & her team are fast, responsive and supportive during the whole process. It's rare to find such committed & trust-worthy individuals. I have two today - my agent & Nicole. Wholeheartedly recommend for any mortgage lending and financing needs. Definitely looking forward to wor... read more
I was referred to Nicole by my realtor and I'm so happy about it. Nicole was able to secure a loan rate for me that was below everything I could find myself. She also guided me through all steps of the loan process and got us to a close in record time. Would definitely recommend! Update one year later. Nicole's team contacted me and said the rates went down a bit so we can save some money by refinancing. Nicole was able to find an option for us where closing costs were completely covered by lender's credits. We had a hiccup ... read more
Nicole Santizo at Rate (NMLS #582907) has a 5 star rating with 222 reviews.
Nicole Santizo at Rate (NMLS #582907) is closed now. It will open tomorrow at 9:00 a.m.