This profile has been claimed by the business owner or representative.
Nissan of Athens
- Car Dealers
- Athens, GA
About this business
Location details
4735 Atlanta Highway, Bldg. C, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
"Not friendly/ didn't explain my car service." I stood there for at 5 min before anyone greeted me. I was tild she would help me. When they check me out i jad to ask what was going on with my car. Instead of them helping me i was given a paper not really understand it. Not sure if i will return.
Business response:
Hello, Thank you for your feedback. I am concerned that you were disappointed by your service experience with us. I would like to reach out to you and discuss your concerns. Please give me a call when you have the time. I hope to hear from you soon. Best regards, Melissa Laboy Owner Loyalty Manager 706-410-9244
"Oil change, tire rotation and coolant drainage" It took entirely too long to complete I was there for three and a half hours. And the price was extremely high compared to other places.
Business response:
Hello, I express my regrets to see you felt disappointed the oil change, tire rotation and coolant drainage services for your vehicle took longer than expected. Please know your feedback is important to me, and I would appreciate the opportunity to connect with you to review your concerns. When you are available, please send me your best contact details. Thank you so much for your time. Best, Melissa Laboy Owner Loyalty Manager 706-410-9244
"Transmission" This was the third time i brought my nissan verisa to the dealership to replace or repair the transmission.not happy at all with this car and know im stuck with this car!!60.000 miles only 2015😱.
Business response:
Hello, Thank you for bringing this situation to my attention. I am troubled to learn of your disappointment with any services that did not exceed your expectations. Your satisfaction is important to us and I would like to speak with you to best resolve your concerns. Will you please contact me when you are free? Thank you. Best, Melissa Laboy Owner Loyalty Manager 706-410-9244
"Horrible Experience" Contacted them back in November about a warranty issue with the paint. Never heard back, contacted them in December they said they were still waiting to hear from nissan. Now it is the end of January took car in for an oil change and was told oh yea accidents happen this isn’t covered but we will put you in a new car. Might I add the car only has 18,000 miles and 2 years old. Took it to a very reputable body repair shop who has been in business for years and he said it definitely is something that was i... read more
"Long Wait" Estimate was 1 1/5 to 2 hour wait. Got there around 9. At 11:30, still waiting. I checked on my vehicle and my paperwork was in a stack of other paperwork. Not sure how long my paperwork had been just lying there. Wondering how much longer it would have been if I had not checked on status myself. I believe Tim was my service rep, but I never had any interaction with him. Another service guy checked me in and out. Invoice said my truck would be washed—it wasn’t. I know you’re busy, but it always seems like the wai... read more
"Just a poorly run facility" I purchased a car on line. Price wonderful Car wonderful. People are not organized in anyway. I’m a former Dealer Principal I speak with words that should carry weight. Store poorly organized, poorly run.
"Service took way too long" I had the first appointment of the day for an oil change and a tire rotation. I was ten minutes early, waiting outside the service center doors. As soon as the overhead door opened, I pulled my car in. Two hours later, I was still sitting in the waiting room with no communication from any of the service folks. When I finally went out to ask for an update, the attendant reacted surprised, as if he thought I should have been done and out of there by now. When I was finally able to get my car and lea... read more
"Great place: except for our salesman " The salesman was very rude and arrogant. He was pushy, and tried to be the boss. He even filled out our survey for us. He tried told the manager what she was doing was wrong. whilebhe was on the phone with my mother he was very rude to her and had a really bad way of explaining things so we could understand them. When he got the sale he was ok but before that, not so good. Overall the dealership is fantastic.
"Oil change " Very satisfied with service. I have one complaint, Tony has to ask them to clean my carpet/interior because they get it dirty. This has happened 4 times.
Frequently asked questions about Nissan of Athens
How is Nissan of Athens rated?
Nissan of Athens has a 4.5 star rating with 8,690 reviews.
When is Nissan of Athens open?
Nissan of Athens is open now. It will close at 7:00 p.m.