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Nissan of Athens
- Car Dealers
- Athens, GA
About this business
Location details
4735 Atlanta Highway, Bldg. C, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
"I was there to order tires for my vehicle. I inquired..." I was there to order tires for my vehicle. I inquired about an oil change and to check the fluids in my car. Tires were ordered.
Business response:
Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Athens!
"Brand new car... Haven't had it a week and it needs to go..." Brand new car... Haven't had it a week and it needs to go in the shop.. Something wrong with the front camera.. So far I'm not impressed with this purchase.. I have to bring the car back AGAIN to get the camera replaced.. Was told Saturday there were no loaner cars.. Should not be having these issues with a brand new car..
Business response:
Hi, thanks for reaching out to us. Our team at Nissan of Athens is dedicated to providing each of our valued clients with the highest caliber of customer service and quality work you can trust, but it sounds like we let you down. If you'd be willing, please contact our Manager at (762) 499-6475. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon. Take care!
"Purchased my last 4 vehicles from this dealership and..." Purchased my last 4 vehicles from this dealership and it's always been a great experience. Their internet service leaves something to be desired. Multiple attempts to get answers only resulted in trying to get me to the dealership. Failure to return my message about the vehicle purchased and it's availability was not a good customer focused response.
Business response:
Hello Willycarbone, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Athens we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Have a great day.
"When I bring my car into Nissan they will tell me if it..." When I bring my car into Nissan they will tell me if it needs to be serviced or not That’s why I continues to bring it in
Business response:
Hi Greshamgail, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Athens. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!
"Very satisfied with sales rep financial services i was..." Very satisfied with sales rep financial services i was dissatisfied did not explain to me charged me more than I was quoted sakes rep said car was $ 9994 he charged 11994
"Need to work on customer service management sucks up..." Need to work on customer service management sucks up there , I called about my car I had to take back the first day and not one person return my call, Kyle is cool
"My car is running fine again but my experience was awful,..." My car is running fine again but my experience was awful, I literally bought the car back the first day I got it I told him what the problem was they told me I was wrong, The car ended up doing the same thing the second day so I have not even had my car for 48 hours to enjoy they finally figured out the problem and Replace the transmission that’s what it was was told I would have to pay a $300 deductible which I felt like I did not have to pay because I have not ... read more
"Easy to get appt. for vehicle.I brought a coupon mailed..." Easy to get appt. for vehicle. I brought a coupon mailed with my reminder for a car wash. They took my original and my copy and they did not wash the car!!!!!
Business response:
Hi Lindarittle, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at (706) 549-6600 when you can so we can address this situation directly. Thank you and have a great day.
"Took 2 hours for an oil change. Would not rotate tires..." Took 2 hours for an oil change. Would not rotate tires because I have after market wheels. Car wash was out of service. Has been down since March they said.
Business response:
Harleymlittle1, thank you for your review; we are happy to pass along your comments to the team here at Nissan Of Athens! Please feel free to reach out if there is anything additional we can help you with! Brittany Curtis Owner Loyalty Manager (706) 410-9244 bcurtis@nissanofathens.com
Frequently asked questions about Nissan of Athens
How is Nissan of Athens rated?
Nissan of Athens has a 4.5 star rating with 8,509 reviews.
When is Nissan of Athens open?
Nissan of Athens is open now. It will close at 7:00 p.m.