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Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"No muy bien" El que me atendió en la venta muy bien el que puso peros fue el contador que nos ayudó no quería darnos lo que se había hablado al principio
Business response:
Gracias para esta revision positiva! Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com
"The WORST dealership in the US probably" I cannot express thoroughly enough of how much I do NOT recommend buying a car here or taking it here for service afterwards. I found out yesterday while my car was getting service work done that they had charged me for all kinds of extras I didn’t ask for or agree to when I bought my brand new Rogue Sport back in July. They did refund it yesterday because apparently they were bought out a month ago & cleaned house of all staff since many were doing the same thing. Now having service... read more
"Bad Customer Service" When Arrival Guillermo was very friendly. I waited so long for a call back. 2 hours later i called to ask if my car was done where Susy answered the phone and was not helpful at all. She coulnt assist or ask another employee to see if my car was done. She denied to ask someone else as her response was only Guillermo can help you nobody else. Poor customer service from her part. Not going back to this Nissan
"very bad experiance" overcharged for 2018 Nissan Murano. attempts several times to renegotiate but nobody will listen. the worst experience of my life . I was put on hold several times when I called. left messages and no one returned
Business response:
I have not yet received any letter from Nissan of down town or owners regarding my review and bad experience at this dealer. I felt like I was cheated and 2018 Nissan Murano was leased to me at full price on 1/28/2019 a full year after it was put out for sale. shame on you for not giving me what I deserve. to top it all this was my 3 car purchase at this same dealer. I don't think you know the word loyalty if you need to contact me my email address is jimma1961@yahoo.com tel # 323 752 2473 or cell # 323 679 3919.
"Oil change " Everytime I visit this dealer I'm treated with respect and good customer service when it comes to my car I would highly recommend this place to anybody. .
"Greasy fingerprints on hood. " My cars hood had greasy fingerprints all over it. I had to wipe it down myself. The porter should've caught that before he returned my vehicle.
"They dont want to pay my money about down payment" They have to know every people if the finance 1 dont not accept you credit have warn to about you down payment if do t have you lost money so if they want money for free let me know I want my money back
"Horrible!" Got there aunce I had made an appt, parked my car and walked into service. 3 ladies there ordering lunch while me + 3 other ppl were waiting. One really nuce guy was on the phone and advised he’d be with us soon, later proceeded to help the client before us. Literally waited 15 MINUTES for thise ladies to finally look up and say they’d help “soon”. Another 5 mins and finally a guy came in to help me. Did all that had to be done. Came back to pick up my car 4 HOURS later and since it was my first time there I was ... read more
"Worst dealer ever" Bad dealer I did not like the service j Moran is the worst. Will not recommend anybody to go here. Instead of helping us they ruins us more.
Business response:
Dear Roberto, We do not want anyone to leave our dealership believing we have not made every effort to make their experience an enjoyable one. At Nissan of Downtown LA, our focus is to provide consumers with excellent customer service. Having said that, I would like to thank you for the candid feedback on your experience with J Moran. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a mee... read more
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.3 star rating with 4,836 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is closed now. It will open tomorrow at 7:00 a.m.