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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,915 reviews
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GERSONZAVALA323's profile image
GERSONZAVALA323 
5 years ago

"Ace Games is a great service representative. As soon as I..." Ace Games is a great service representative. As soon as I arrived, he attended me . He answered all my questions and gave me sense of comfortableness . As I waited for my car, Ace would check on me and give me updates . I highly recommend Ace Games for any clients. 

Business response:

We are so happy that Ace was able to take care of all of your needs and we're proud to have him on our team. Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

cruzmelody53's profile image
cruzmelody53 
5 years ago

"Great customer service Excellent attitude Very..." Great customer service Excellent attitude Very attentive I will definitely be sending people over to him when looking for a vehicle made the process easy 

Business response:

It's wonderful to hear that you were impressed with our service and staff! Thank you very much for choosing us and we can't wait to see you back here again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

DOUBLZ13's profile image
DOUBLZ13 
5 years ago

"Super Service" My service advisor has done a great job keeping me up to date regarding the status of my vehicle by informing me of the day to day the on goings of the back orders and what it will take to get my replacement parts! 

Business response:

We are proud of our team and their efforts to make sure you left a happy customer after your service visit! We can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Darryl's profile image
Darryl 
5 years ago

"Ernie Flores is fabulous! He always takes care of my..." Ernie Flores is fabulous! He always takes care of my daughters Nissan Rogue, and provides a trusting environment for us. One phone call to Ernie, and everything gets done in a few hours, all in the same day of the phone call. Bravo Ernie! 

Business response:

Hi Darryl, We are proud of Ernie and his efforts to constantly provide you and your daughters with a positive experience! Thank you for choosing us and we hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

James's profile image
James 
5 years ago

"Had a flush and oil change service. Dennis was very..." Had a flush and oil change service. Dennis was very attentive and professional. I only rate 5 stars overall when more work is performed to assess full capabilities of service. Definitely will be returning next month to have more work done on my car. 

Business response:

Hi James, It's great to see that Dennis provided you with the experience you were looking for! Please do not hesitate to let us know if there is anything else we can help you with! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

EGASER777's profile image
EGASER777 
5 years ago

"Great professional service Ace was absolutely amazing as..." Great professional service Ace was absolutely amazing as always he took his time explained the whole process thoroughly I am very satisfied with the service that was provided. 

Business response:

You deserve nothing but the best, and we're grateful to know Ace provided you with nothing less than that! We look forward to serving you again soon and thank you for visiting Nissan of DTLA! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

reneaumanny's profile image
reneaumanny 
5 years ago

"The staff is extremely helpful and outgoing, they are..." The staff is extremely helpful and outgoing, they are very considerate of your situation, they work with all types of financial situation, they work hard to get you a great deal 

Business response:

It's a team effort here every day, as we strive to provide our customers with the best service possible. We appreciate your business and we can't wait to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

RDIAZ93's profile image
RDIAZ93 
5 years ago

"Excellent customer service. I came for an oil change and..." Excellent customer service. I came for an oil change and it was done in two hours as they promised. Even though that there were a lot of customers. 

Business response:

It's great to hear that we were able to get you in and out as soon as possible! We look forward to serving you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

DIANA_SANCHEZ92's profile image
DIANA_SANCHEZ92 
5 years ago

"Great customer service ! Andrew was very helpful and..." Great customer service ! Andrew was very helpful and answer all my questions. His help was a non-business approach and was more about engaging in a friendly way. I appreciate great customer service ! 

Business response:

We're pleased that Andrew took such good care of you and made your experience so quick and painless! Feel free to call or stop by if there is anything else we can do for you. Thank you so much! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,915 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is closed now. It will open at 7:00 a.m.