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Nissan of Downtown L.A.
- Los Angeles, CA
About this business
Downtown Nissan offers many automotive products and services to our Los Angeles area customers. From quality new Nissan vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. We carry a comprehensive line of Nissan vehicles, including the Altima, Versa, Murano, Sentra, Cube, GT-R and 370Z, making us a good choice as your Los Angeles Nissan car dealer.
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Excellent customer service" Needed a new transmission and Mr. Ace was over the top with excellent customer service. He kept me in the loop with updates and changes as they were needed. I've had good service here everyone but this time it was excellent!
Business response:
Hi Ivette, Thank you for stopping by and for this positive review! Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve! Have a great day! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Friendly & Hospitable" Your salesman, Francisco was very patient, friendly and hospitable. He made my experience enjoyable and my own. He's a good listener and didn't push to offer anything out of my range.
Business response:
It's wonderful to hear that Francisco provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Thank you so much for choosing us, and please stop by in the future to let us know how your new vehicle is treating you! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service " Every time I need assistance, my services contact person is there to help, helps me on request rental car if necessary. Thank you great service
Business response:
Thank you for stopping by and sharing your experience with us! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Let us know if you have any questions! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Service " I’m very happy with the service Nissan of DTLA provides, David was very helpful and made my appointment visit very fast and easy. I strongly recommend going with him. Very attentive guy.
Business response:
Providing 5-star service is our top priority and we're so happy to see that David provided you just that. Thanks for being a part of our Family and we can't wait to serve you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great Team and Great Service" First and foremost I would like to give a shout out to Ernie and Helen over at Nissan of Downtown LA. Ernie and Helen are the best over at Nissan, they are very friendly, polite, attentive and so much more. From the moment you drive in the service department to the moment your vehicle is done getting serviced, both Ernie and Helen exceed my expectations every time I visit.
Business response:
Hi Oscar, We couldn't be more pleased to hear that Ernie and Helen went above and beyond to make sure your car-service experience went smoothly. Customer satisfaction is what keeps us going and we hope that you will visit us again soon. Please feel free to contact us for any of your vehicle needs! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"I would only recommend Ace Games as their Service Advisor." Ace keeps you informed through yhr whole job. He makes sure the work is done as timely as possible. He is very courteous and professional. He is the only Service advisor I want to use as Downtown Nissan. He is the only person I would recommend.
Business response:
Hi Pat, We cannot thank you enough for taking the time to share your experience with us! We are so happy that Ace was able to take care of all of your needs and we're proud to have him on our team. We appreciate your business and we can't wait to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Personal, punctual, and high quality service" This place knows customer service. Ace is just a great guy. He always takes care of me, makes sure my car gets done on time, gives me trustworthy recommendations, and hooks me up with a good price. The service I've had done here has always been top notch work.
Business response:
Hi Shad, Thanks for the great review! Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"I always get great customer service everytime I go." David Mares my service advisor always does a great job taking care of my service experience. Great customer service. I also like the fact that I was informed of everything that was performed on my car.
Business response:
Hi Adrian, We are more than thrilled to hear David was able to take such great care of you! Feel free to let us know if you need anything in the future! We're here for all of your auto needs! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Easy, Honest, no hassle " I’ve been having my Nissan(s) serviced at Nissan DTLA for over 7 years. My main reason for going back in the service department! It’s very tough to find good mechanics in Los Angeles! Most people will overcharge you or recommend services that are not needed. I hate getting my car serviced and feel like I have to look over someone’s shoulder to make sure it’s dobe adequately and most importantly correctly. With Nissan DTLA they know my name and know my cars. I literally just drop it off and I’m out ... read more
Business response:
Your loyalty has not gone unnoticed and we love having you as a member of our Family! It's wonderful to hear that you were impressed with everything from our staff to the car selection and service. We appreciate your business and we can't wait to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.9 star rating with 4,047 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.