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15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Outstanding Service" I was assisted by Service Advisor David Mares, who provided excellent service. He advised me of the potential issue my vehicle was experiencing. He provided me with a clear explanation as well as an estimated time it would take to service my car. He was extremely courteous and considerate, and I appreciated this very much.
Business response:
David is a superstar and it's no surprise that he provided you with an outstanding visit! We appreciate you choosing us and we look forward to seeing you back here again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Excellent" Excellent service. Friendly. No problems, answered all my questions. Took his with me, I highly recommend Ace and Nissan of downtown. No problems at all.
Business response:
We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Ace. We really appreciate your feedback and hope to see you back again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Mr games was very supportive and helpful with assuring me..." Mr games was very supportive and helpful with assuring me in his good service since I have been a Nissan car owner I would definitely be returning
Business response:
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Excellent customer service!!! Definitely recommend to..." Excellent customer service!!! Definitely recommend to everyone. Experience was great. He made sure my experience there was a good one. Cant wait to buy my next car there
Business response:
Customer satisfaction is our main goal, and it pleases us to hear of your experience! Thank you so much for choosing us and we can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"My service advisor Ace Games was phenomenal. He was calm..." My service advisor Ace Games was phenomenal. He was calm during a very hectic morning and still took the time to explain exactly what would be done to my car to assure me that I was doing the best for my car and I was not getting any kind of unnecessary service. I will absolutely return to Ace to have my car serviced.
Business response:
Hi Michael, Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Thank you for your feedback and we hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Carlos Alvarez was a great sales man, very professional I..." Carlos Alvarez was a great sales man, very professional I appreciate the fact he spoke Spanish and understood English. Also got us a great deal!
Business response:
It was a pleasure to hear that Carlos helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you! We hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"This dealer has quality service and very professional..." This dealer has quality service and very professional advisor. And I will strongly will recommend this dealer to all my friends and relatives and the neighbors.
Business response:
We work hard to make every experience here a special one, and we're happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Very nice service and I always recommend to everyone to..." Very nice service and I always recommend to everyone to get a car with you, good special always, nice cars nice place, nice people, excellent
Business response:
It's wonderful to hear that you were impressed with everything from our service and facility! We truly appreciate your feedback and we hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Ace Games is a great service representative. As soon as I..." Ace Games is a great service representative. As soon as I arrived, he attended me . He answered all my questions and gave me sense of comfortableness . As I waited for my car, Ace would check on me and give me updates . I highly recommend Ace Games for any clients.
Business response:
We are so happy that Ace was able to take care of all of your needs and we're proud to have him on our team. Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Nissan of Downtown L.A. has a 4.4 star rating with 4,888 reviews.
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.