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Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Great assistance from Cesar." Best experience I’ve had in the 4 years I’ve been with Nissan DTLA. The majority of the men in the office are terrible at what they do. They seem to be selective and unwilling to go the mile for great customer service. Cesar of Nissan DTLA was sincere and helpful through and through.
Business response:
We're very happy to see that Cesar provided you with the top-notch service you deserved. We'll be sure to share this with him and we hope to work with you again soon. Thanks for this great review! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Check engine light" The problem with my car was repaired quickly and correct. The service department was friendly and great to deal with. I recommend all Nissan owners take their vehicles there.
Business response:
Glad our team helped resolve the issue with your vehicle and got you back on the road. Thanks for choosing us here and we look forward to taking care of all your service needs in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Awesome " It’s a good service and helpfully . I think that is best place go here to get a car fixing and . I don’t have any negative about but one negative is take to take too long lol
Business response:
Thanks for being a valued customer! We appreciate your patience and will be working hard to complete services in a more timely manner. Look forward to seeing you here again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Ace is amazing" Every time I go Ace always makes sure the expectations are met! Always friendly and happy to provide help. Never get the same experience with anyone there!
Business response:
Thank you for both this review and your business. Ace is an outstanding asset to us here and always makes sure our customers go home happy. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Very friendly" Made me good sugestión, offered me an Uber to wait at home instead of waiting three hours at service. They also offered me a payment plan for my repair and it is pretty cool to have that option. Overall eventhoug it seems like they opened the nissan service back where I used to take my two nissan cars I am staying at Downtown LA Nissan Service.
Business response:
Words can’t describe how appreciative we are for your 5-star review! We're pleased that our team took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"SERVICE " Service was amazing. Staff was friendly and helpful. Ace did a good job breaking down the work i received an the work i still needed with prices and options for payments. Overall great place to get your Nissan serviced.
Business response:
We can’t thank you enough for your positive review! Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service and great lounge." I received personal and exceptional customer service. The service manager and his TEAM were helpful and accommodating. The lobby lounge had a variety of courtesy coffees too.
Business response:
We couldn't be more grateful that you took the time to write this review about your last visit with us! It's wonderful to hear that you were impressed with everything from our staff to the car selection and service. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"SURPASSED MY EXPECTATIONS" VERY HONEST. HE GIVES FAIR PRICE.HE GREETS CUSTOMERS. HE CALLS ME WHEN MY CAR WAS READY. USES MY REWARDS. HE GIVES ADVICE ON UPCOMING MAINTENANCE SERVICE.
Business response:
Thank you so much for this amazing review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Nissan Family" I have been a part of the Nissan family for about 8 years now...I am always greeted with a smile. Dennis has been my service advisors since I brought my first Nissan in 2011. He provide me with the upmost respect and provide me a clear understanding of what is needed for my vehicle. Thank you Dennis!
Business response:
Hi Angel, Your loyalty has not gone unnoticed and we love having you as a member of our Nissan of Downtown L.A. Family! You deserve nothing but the best, and we're grateful to know Dennis provided you with nothing less than that! We really appreciate your feedback and hope to see you back again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.4 star rating with 4,891 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is closed now. It will open at 7:00 a.m.