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Nissan of Duarte
About this business
Welcome to Nissan of Duarte's Official Facebook Page! At Nissan of Duarte, we believe that our success is due to how we treat our guests. A quality-oriented, full-service automotive dealership in the Alhambra and Pasadena area, Nissan of Duarte is committed to owner loyalty and providing the resources to completely satisfy our guests’ needs. Nissan of Duarte is currently one of the fastest growing Nissan dealers in the nation. Nissan of Duarte established business since 2013. In our first full year of operation, Nissan... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Service manager can't manage his department. DONT over booked cars. If you make an appointment expect to wait 4-5 hrs just to look at your vehicle then another few hours for the work to get done. Bad reviews for service dept.
Buyer Beware! They did a bait and switch on me. By the time I got there to buy the car, I was told it was off the lot and would I like to see something else.
Will never bring my car back here again! The service department experience was a huge disappointment! My first visit, two weeks ago on a Sat., was waiting from 9:30 am to 2 pm for an oil change, a recall part to be installed, and the two Splash Shield Clips (that I provided) to be plugged in, which never got installed nor returned to me. Since I have been back to this location 3 times (with scheduled appointments) for recall service and was turned away because the one recall part was not delivered (understandable), and also ... read more
One month later and this location has not replied to phone calls or emails left for the manager Daniel! Avoiding customers is their way to fix problems they caused... Cowardly and unprofessional to the core!
It took me nearly 7 hours to get my car. The manager didn’t quite listen what I wanted and he was very aggressive toward my purchase. I left a message for a call back with my phone number and he never return my call.
I went this past Friday 5/20/2022 i had been emailing with Zury; i told her what i had too offer which was my trade in; and how much i was willing too put down etc. I layed everything on the table so there wouldn’t be no mis communication; she said ok we can offer you this vehicle for your trade in and with the down payment etc. Oh and after she had down this she was quick to say can you please write a good review for me etc. So I sat waiting for the Financial department so i can sign the paperwork etc. then LaLa comes and p... read more
I should have read these reviews BEFORE going here. This place is horrible. I cannot get responses from anyone - trying to get my GAP Insurance refund after 6 weeks. They DO SAY ANYTHING to get you to sign on the dotted line and then OVERCHARGE you! I am so disappointed with everything. Thankfully the car is running well. Just give me my refund, please!
Do NOT go to this dealership to get your car serviced!!! HORRIBLE Liars!! I was there for 3 hours and my car hadn’t even been worked on yet and all I was there for was. Oil change!! I took my keys and went home without the oil change!! The service rep Oscar had the nerve to try to argue with me about the length of time I was waiting only to find out after three hours they hadn’t even started on my car!! The shop manager is rude and both he and the service are liars! I will never take my car there again even if I have to trav... read more
"I wish I could give this place no stars!Don’t come here...." I wish I could give this place no stars! Don’t come here. They will tell whatever you want to hear in order to get you to sign on the dotted line. Not only did I trade in my car and get a new one, I also traded in my husband’s car and he got a new one. I was getting my car serviced and of course they call and tell you they can make a good offer to refinance or get in a new car. I was dumb enough to fall for it. I end up getting a new car but had just gotten servic... read more
Frequently asked questions about Nissan of Duarte
How is Nissan of Duarte rated?
Nissan of Duarte has a 4 star rating with 2,040 reviews.
When is Nissan of Duarte open?
Nissan of Duarte is closed now. It will open tomorrow at 7:00 a.m.