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As the only dealership in Ohio that has earned the prestigious Nissan Circle of Excellence Award for Overall Performance and Customer Satisfaction (five years running), we will continue to do our part to provide a wonderful shopping environment for drivers in the Greater Cleveland area. No matter what your automotive needs may be, you will find answers here at BigNissan.com. Our entire inventory of Nissan cars and trucks is available for viewing online! You can even start a Live Chat with a member from our friendly sales tea... read more
28500 Lorain Rd, North Olmsted, OH, 44070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 12:00 a.m. to 5:00 p.m. |
"Customer Service" This is the 3d vehicle I have purchased from NON, and there is only one reason for that--the Service. I have ALWAYS found the service staff to listen to what I say (which is smart, because I drive it very day, they don't), they are knowledgeable, and I have never felt they are trying to take advantage of me or any customer. I think its a great dealership. I actually recommend them to anyone looking for a new car, or service.
Business response:
We appreciate your loyalty and continued business. Thanks for the recommendation and review. Enjoy your new Nissan.
"Recall" Great experience , highly recommend, I changed my appointment 3 times and they were so accommodating .. everyone was very nice to work with... easy to get appointments
Business response:
Glad you made it in. We appreciate the opportunity to help. Thanks for the business.
"Excellent Experience " I have been going to North Olmsted Nissan for years now to lease and I always have the best experience! Brad has always given us the best customer service and I would highly recommend him for anyone!
Business response:
We appreciate the recommendation and your loyalty. Enjoy your new Nissan and we look forward to helping with the next one.
"Great customer service" No matter how busy Jason is when I come in,He is aways professional enough to listen to my concearns. .I have never left the Service department with out havingall of my concearns meet. I have a Chevrolet also and I have brought it in for service also,and never had a hassle. Two thumbs up👍👍
Business response:
Thanks for the review. Glad we can help. We appreciate your business.
"My expeience" It was a no hassle experience. Mike took the time to greet us, my husband and I, He welcomed us back (returning customer) and thanked us for the purchase. Everyone was friendly and personable. All wanted to help and asked if we were ok. The salesman, Matt was patient and answered our questions. We took the time to ensure it was the right decision in order to complete our purchase. Matt spent the time necessary to educate us on the vehicle. We had purchased our first Rogue in 2012 and Brad was our salesman. It ... read more
Business response:
Thanks for the repeat business. We appreciate your loyalty and awesome review. Enjoy your new Nissan.
"Top Notch Customer Care" I love the people at the service desk. Cory, Brooke and Trevor are the reasons I come there for service. Anyone can do an oil change on my 2017 Armada but it is those people at the desk that keep me coming back. I am sure that your technicians in the garage are great too but I do not get to interact with them. Keep up the great work and keep hiring great people like those three at the service counter.
Business response:
Thanks for the kind words. We are happy to help in any way we can. Thanks for the business.
"Excellent customer service " It was my first visit to north Olmsted Nissan and they made me feel very welcome. My husband is disabled and the service department employees were very considerate in helping me get him to and from the car. Excellent customer service!
Business response:
Thanks for the review Millie. We appreciate your business and glad we can help.
"Excellent Service" My tire was slowly losing air so I stopped into Nissan to see if they could look at it. They found a screw in my tire and patched the hole for free. I am always so impressed with this dealership. My husband and I have been leasing cars from them for many, many years and will never go anywhere else.
Business response:
Glad we could help. Thanks for the continued business. We appreciate the review and recommendation.
"Very informative and a pleasure to work with" Very helpful Listen to what we needed in a car. Answered all of our questions. Explained everything on the car so we know how everything worked. Showed us a video of the accessories in the car. Which was very helpful.
Business response:
Thanks for the business. Enjoy your new Nissan.
Nissan of North Olmsted has a 5 star rating with 2,469 reviews.
Nissan of North Olmsted is open now. It will close at 9:00 p.m.