This profile has been claimed by the business owner or representative.
Nissan of South Bay
- Torrance, CA
About this business
Specialties Your Premier Nissan Dealership in the South Bay History Established in 2016. Nissan od South Bay is under new management and ready to provide the highest levels of customer service for the local community.
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Solved a number of issues with both our cars and went above and beyond . Transparent process
Business response:
Hello John, thank you so much for your high rating! We are so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager
Excellent customer service and answered all my questions. Looking forward till the next service is due.
Business response:
Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager
Excellent customer service, they always go above and beyond for me. I will continue to do business with this dealer as long as I own my Nissan. Highly recommend!
Business response:
Hello Lizzy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
My process was a little to long, close to 7 hrs? I wasnt offered any lunch? Only that they have a venting machine? Also I wasnt told about any dents, scratches on the car? I did find a few?? Also Im receiving mail from other Lenders regarding my Financing, there saying FALSE Accusations against me about my HISTORY?? I dont appreciate that? Its suppose to be PERSONAL? I Dont want any MAIL SENT TO THE PHYSICAL ADDRESS I HAVE ON FILE, I had to CALL THE LENDER that accepted my LOAN, TO GIVE MY PO BOX ADDRESS, And that the MAIL I... read more
Business response:
Hello Toni, thank you for your feedback as it allows us the opportunity to improve. I did speak with Mr. Duarte regarding your concerns, and he states he did contact you and offered to have you come in to go over your contract and vehicle features; however, at the time you told him you'd call him back to schedule an appointment and never heard back from you. Our team is happy to help, please give us a call at your earliest convenience to have you scheduled in. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manag... read more
The service was good and I enjoy leaving the dealership with clean car since they wash my car after the oil change.
Business response:
Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Very fast service I always enjoy going to this location in Torrance Because of the attentiveness, kindness and precision that they take each and every time
Business response:
Hello Juanita, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager
I get too many texts and emails, to either fill out a review or trade in my car, right after I traded in my car.
Business response:
Hello Jeffrey, we are truly sorry for the inconvenience caused to you. Unfortunately, it is now a critical part of business as Nissan does set the standard high for its dealerships. You are always welcome to opt out if you prefer as we understand these messages and reminders can be overwhelming. Thank you once again for allowing us the opportunity to improve by providing this feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager
June 7th, 2024 - Everyone with 7am appointments had to wait over 1-1/2 hours before service personnel came in to work. There was no prior notice of the service personnel schedule. Service was good. Repairs were done in timely manner. No separate waiting area available, waiting area is on sales floor. Coffee is good. No vending machines for snacks.
I appreciate Jimmy's professionalism and how he was very attentive and most importantly respectful of my initial needs for my visit at the dealer.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.9 star rating with 2,946 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is closed now. It will open at 9:00 a.m.