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Nissan of South Bay
- Car Dealers
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Good work quality. Would have preferred better ongoing communication as to status of vehicle repairs as it was a 3 month journey- no one’s fault
Business response:
Hi Korshavn, thank you for taking the time to leave a review for us at Nissan of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager
It was a very good experience I enjoyed speaking to the representative as I said the experience went well
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
I was attended quickly. All of my concerns were addressed. Tech went above and beyond helping me understand what was going on with my vehicle. Great service.
Business response:
Great service. Both the service writer and technician worked as a team to help me understand the repair process. All repairs fixed problems. My vehicle was in and out of the shop quickly.
Great service. Communication was excellent and extremely nice customer support. I would definitely recommend this location
Business response:
Hello, thank you for sharing your positive experience! We are so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
They were excellent and fixed every issue I had and more than I brought it in for
Business response:
Hello Dave, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Good job friendly people I recommend my family and friends to go and Do your car preferences I will continue with Nissan
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
I truly appreciate Capri’s clear explanation and setting the expected on what service will be able to delivery. Also, providing a list of the item that need attention verese items that could wait.
Business response:
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We truly appreciate your feedback! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Always being welcome for coffee love it. Marcel is a great representative always good approach with all who he helps (:
Business response:
Hello Ana, thank you for the high star rating and your wonderful feedback! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Service Advisor-Okay Dealership- Has gone done👎🏽 in Service. Recently had oil change done wait time was over 2 hours (which I was advised) beforehand. During this time in the waiting area. The guys in the back office were cussing and locker room talking as if they were at home and not at work. I WAS VERY OFFENDED!! If that wasn’t bad enough…. when I received my car the driver side floor mat was muddy! Service Department DIDN'T Bother to put paper on my floor mat how DISRESPECTFUL! I just got my car washed that morning, it ... read more
Business response:
Hello Stephane, thank you for taking the time to provide this feedback as it allows us the opportunity to improve. I spoke with Jesus, and he did clarify that this was addressed with the team, as it wasn't taken lightly. He did state that he should've followed up with you after he spoke to the team; however, if you are willing, we would like to offer a complimentary oil change for the inconvenience caused. We value you as a customer and hope you are willing to give us a chance. Kind Regards, Elizabeth Reyes Customer Relation... read more
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,413 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is open now. It will close at 10:00 p.m.