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Nissan of South Bay

4.4

About this business

Location details

20550 Hawthorne Blvd, Torrance, CA, 90503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 10:00 p.m.
4.44,476 reviews
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SANDPIPERRN's profile image
SANDPIPERRN 
2 weeks ago

He was ready for me at my appointment time and knowledgeable about my car. He was attentive and helpful with my questions. He kept me informed as to when my car would be ready. Very professional. 

Business response:

Thank you for your kind review! Our team prides ourselves on providing efficient and knowledgeable service to our customers. We're glad we could assist you with your car needs and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager 

cphan's profile image
cphan 
2 weeks ago

From the time I arrival, everyone I have encounter was extremely friendly and helpful. Chris the Service Advisor was professional, well mannered, patient with my questions and concerns and helpful with assisting me while I settled into my loaner car. A top notch white glove service all around 

Business response:

We are so glad to hear that you had a great experience with us! Our team takes pride in offering top-notch service for every customer. Thank you for choosing us and we hope to serve you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager 

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lenie0901 
3 weeks ago

Accommodating The staff are approachable accommodating They explained the situation/problem of my car. They did a good job!???? 

Business response:

Thank you for your kind words! We are always happy to accommodate our customers and ensure that their cars are well taken care of. We appreciate your feedback and value your trust in us. See you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager 

ORELLANAALMA's profile image
ORELLANAALMA 
3 weeks ago

Great service at this location, and Marcell helped me with all that I need it. 

Business response:

Hi Alma! Thank you for your wonderful review! We're thrilled to hear that Marcell provided you with excellent service. We strive to make our customers' experiences memorable and we're glad we could do that for you. Hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager 

VINH0201's profile image
VINH0201 
3 weeks ago

It alright but need some work at the front Need some more words at the front desk. It seems like they don't care much about how to make customers happy 

Business response:

We sincerely apologize for the inconvenience you experienced during your visit. We are constantly working to improve our service and appreciate your feedback. We hope to have the opportunity to make it right for you in the future. Thank you for your support. Kind Regards, Elizabeth Reyes Customer Relations Manager 

NIKNAK's profile image
NIKNAK 
3 weeks ago

The service was EXCELLENT! !! They saw to my every need. Everyone was very friendly, professional and knowledgeable. 

Business response:

Thank you for your fantastic review! We strive to provide exceptional service and are thrilled to hear that we met all your needs. Our team takes pride in being friendly, professional, and knowledgeable. We appreciate your support and look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager 

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Jasmine Lee 
3 weeks ago

Great communication customer service would definitely recommend to friends and family for all of their service needs 

Business response:

Hello Jasmine, thank you so much for your kind words! We pride ourselves on excellent communication and customer service. We appreciate your support and would be honored to serve your friends and family as well. Kind Regards, Elizabeth Reyes Customer Relations Manager 

ANALISADYMALLY's profile image
ANALISADYMALLY 
3 weeks ago

Everyone except Chris F was kind courteous The manager was extremely nice only one thing would have liked a better explanation regarding car 

Business response:

Thank you for your feedback. We sincerely apologize for not meeting your expectations regarding the car explanation. Our team is dedicated to providing exceptional customer service and we will address this issue promptly. We appreciate your business and hope to have the opportunity to make it up to you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager 

JDTAIA's profile image
JDTAIA 
3 weeks ago

Capri did exactly what I needed and did it quickly. It couldn't have been any better. 

Business response:

Thank you so much for your kind words! We are dedicated to providing efficient and high-quality services to our customers. We are thrilled to hear that our team exceeded your expectations. Looking forward to working with you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager 

Frequently asked questions about Nissan of South Bay

How is Nissan of South Bay rated?

Nissan of South Bay has a 4.4 star rating with 4,476 reviews. 

When is Nissan of South Bay open?

Nissan of South Bay is closed now. It will open at 9:00 a.m.