This profile has been claimed by the business owner or representative.
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
He was ready for me at my appointment time and knowledgeable about my car. He was attentive and helpful with my questions. He kept me informed as to when my car would be ready. Very professional.
Business response:
Thank you for your kind review! Our team prides ourselves on providing efficient and knowledgeable service to our customers. We're glad we could assist you with your car needs and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
From the time I arrival, everyone I have encounter was extremely friendly and helpful. Chris the Service Advisor was professional, well mannered, patient with my questions and concerns and helpful with assisting me while I settled into my loaner car. A top notch white glove service all around
Business response:
We are so glad to hear that you had a great experience with us! Our team takes pride in offering top-notch service for every customer. Thank you for choosing us and we hope to serve you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
Accommodating The staff are approachable accommodating They explained the situation/problem of my car. They did a good job!????
Business response:
Thank you for your kind words! We are always happy to accommodate our customers and ensure that their cars are well taken care of. We appreciate your feedback and value your trust in us. See you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Great service at this location, and Marcell helped me with all that I need it.
Business response:
Hi Alma! Thank you for your wonderful review! We're thrilled to hear that Marcell provided you with excellent service. We strive to make our customers' experiences memorable and we're glad we could do that for you. Hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
It alright but need some work at the front Need some more words at the front desk. It seems like they don't care much about how to make customers happy
Business response:
We sincerely apologize for the inconvenience you experienced during your visit. We are constantly working to improve our service and appreciate your feedback. We hope to have the opportunity to make it right for you in the future. Thank you for your support. Kind Regards, Elizabeth Reyes Customer Relations Manager
The service was EXCELLENT! !! They saw to my every need. Everyone was very friendly, professional and knowledgeable.
Business response:
Thank you for your fantastic review! We strive to provide exceptional service and are thrilled to hear that we met all your needs. Our team takes pride in being friendly, professional, and knowledgeable. We appreciate your support and look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager
Great communication customer service would definitely recommend to friends and family for all of their service needs
Business response:
Hello Jasmine, thank you so much for your kind words! We pride ourselves on excellent communication and customer service. We appreciate your support and would be honored to serve your friends and family as well. Kind Regards, Elizabeth Reyes Customer Relations Manager
Everyone except Chris F was kind courteous The manager was extremely nice only one thing would have liked a better explanation regarding car
Business response:
Thank you for your feedback. We sincerely apologize for not meeting your expectations regarding the car explanation. Our team is dedicated to providing exceptional customer service and we will address this issue promptly. We appreciate your business and hope to have the opportunity to make it up to you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
Capri did exactly what I needed and did it quickly. It couldn't have been any better.
Business response:
Thank you so much for your kind words! We are dedicated to providing efficient and high-quality services to our customers. We are thrilled to hear that our team exceeded your expectations. Looking forward to working with you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
Nissan of South Bay has a 4.4 star rating with 4,476 reviews.
Nissan of South Bay is closed now. It will open at 9:00 a.m.