Did a great job but took a little long.
Was there for about 2 and 1/2 hours for an oil change. Not Jimmy's fault. The garage was just backed up.
Business response:
Hello Robert, your satisfaction is our top priority and we do apologize for the long wait time. We are, however, happy to hear that Jimmy did a great job. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
All good - done on time, good communication,
professional. No complaints, thanks and see you next time.
Business response:
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
The service of Nissan in Torrance is very friendly & I
enjoy coming each time to service my car.. Thank you for wanting to come back with your friendly service..
Business response:
Hello Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Good service however parts are way overpriced and
prices need to communicate upfront not lastminute
Business response:
Hello Will, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Very satisfied and efficient, I got my vehicle as they
promised , right on time , thanks a
Business response:
Hello Mario, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
The staff of Nissan of Torrance were extremely
professional,Courteous and knowledgeable. Miguel and Miranda went above and beyond to secure a fair deal for all concerned and for that and more, I’m grateful.
Business response:
Congratulations on your brand-new ARIYA and welcome to the Nissan of Torrance family. We are happy to hear that Miranda and Miguel went above and beyond to provide an excellent experience. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Manny was absolutely fantastic!
He took great care of my and my vehicle. Thank you
Business response:
Hello Bianca, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
My experience with Nissan of Torrance has been a positive
pleasant one. Five Star Award.
Business response:
Hi Pedro, thank you so much for your positive comments about Nissan of Torrance! We hope to see you soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Christian has provided me all the information I need
about my new car. He is excellent! I also had very good experience with Nissan Torrance. The process is straightforward and didn’t give me any problems. I will recommend this place to any looking for new Nissan cars.
Business response:
Hi Edison, thank you so much for your positive comments about Nissan of Torrance! Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Google reviews (1,457)