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Nissan of South Bay
- Car Dealers
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Very helpful team with an extremely positive spirit. Knowledgeable and able to address tough issue and resolve with simple to explain solutions
Professional efficient, knowledgeable, explain what would happen gave an estimate about how long it would take to return the car nice and clean
Business response:
Hello Vallary, thank you for sharing your experience with us! We pride ourselves on providing professional and efficient service, and we're glad that you found our team to be knowledgeable and transparent. We appreciate your feedback and can't wait to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Great experience. Always appreciate a loner car being available whenever I need to leave the car for a few days. Capri always works hard at get whatever I need covered by my extended warranty company.
Business response:
Thank you for the fantastic review! We are dedicated to providing a convenient and seamless experience for our customers. It's our pleasure to offer loaner cars and work diligently to ensure your extended warranty needs are taken care of. We appreciate your business! 😊
I would work with Raymond every time. He displays excellent customer service skills and had me feeling taken care of from start to finish
Business response:
Thank you for your kind words! It was such a pleasure serving you and I am thrilled to hear that you had a positive experience. We strive to provide excellent customer service and it means the world to us when our customers feel taken care of. Looking forward to working with you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager
Capri at Torrance Nissan is truly exceptional. From the moment I walked in, she made the entire experience feel effortless, welcoming, and genuinely cared for. Her customer service is top-tier in every sense of the word—thoughtful, attentive, knowledgeable, and never rushed. Capri goes above and beyond in a way that’s rare these days. She took the time to listen, explain everything clearly, and made sure I felt confident and comfortable every step of the way. Her professionalism is matched by her kindness, patience, and posi... read more
Chris was very professional and explained everything so I could understand Work was complicated in timely manner
Business response:
Thank you for taking the time to share your 5-star experience with us! We truly appreciate your kind words and are grateful that you chose Nissan of Torrance. Providing exceptional service and a positive experience is always our goal, and it’s rewarding to know our team delivered while you were here. We value your business and look forward to assisting you again in the future. Best regards, Doug Gayagas General Manager Nissan of Torrance
Job was completed in timely fashion but did not take care of hood latch recall and now says a cable is needed.
Business response:
Thank you for your feedback. We apologize for any inconvenience regarding the hood latch recall. We will address this issue promptly and work to find a solution for the cable needed. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager
My experience w Torrance Nissan was very good. The service dept/ sales floor waiting area was clean and comfortable. The staff was attentive and accommodating overall
I had a great experience at the dealership. Marcell was very professional and helpful. He took the time to make sure everything went smoothly. Jason, Christopher, and Jesus were all friendly, welcoming, and very helpful throughout the process. The whole team worked together to provide excellent customer service, and I truly appreciated how easy and stress-free they made the experience. I would definitely recommend Nissan of Torrance to others.
Business response:
Thank you for taking the time to share your 5-star experience with us! We truly appreciate your kind words and are grateful that you chose Nissan of Torrance. Providing exceptional service and a positive experience is always our goal, and it’s rewarding to know our team delivered while you were here. We value your business and look forward to assisting you again in the future. Best regards, Doug Gayagas General Manager Nissan of Torrance
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,542 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is open now. It will close at 10:00 p.m.