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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Mr Cruz Trejo was excellent in keeping me updated and was pleasant to work with.
Business response:
We are pleased to hear about your positive experience with our team. It's wonderful to know that you found our service representative to be helpful in providing regular communication throughout your visit and that you enjoyed working with our staff. Your feedback about the pleasant and attentive service you received is incredibly valuable to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
From arrival to exit NPT service, all professional and kept informed of the work. Excellent.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team maintained professionalism throughout your visit and kept you well-informed during the service process. Your feedback about the excellent experience from start to finish truly means a great deal to us. We appreciate your trust and look forward to continuing to provide you with outstanding service in the future.
employee understood the warranty and fleet service process. The employee understood the warranty and fleet service process for the vehicle which made the work order easy to handle.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team member demonstrated such thorough knowledge of the warranty and fleet service procedures. Having staff who truly understand these important processes makes all the difference in ensuring your experience runs smoothly from start to finish. Your recognition of their expertise means a great deal to our entire team. We appreciate you taking the time to share your positive experience with us.
The service is Great, EXCEPT that Toyota oil coupons do not include any Lexus vehicles.
Business response:
Thank you for sharing your experience with us and for recognizing the quality of our service. We truly appreciate customers like you who take the time to provide feedback. Your observation about the Toyota oil coupons and Lexus vehicles is valuable information that helps us better understand our customers' expectations. We're grateful that you've had a great experience with our service team, and we look forward to continuing to provide you with excellent care for your vehicle needs.
My experience this time was a lot better the wait times are always long but at least this time my car was worked on.
Business response:
We are glad to hear that your recent service experience showed improvement compared to previous visits. Your patience with our service timeframes is truly appreciated, and we understand how important it is that your vehicle receives the attention it needs. We value your continued trust and are committed to providing you with quality service. Thank you for taking the time to share your feedback with us.
Frank communicated with me what was going to be done to the car. Tire rotation and oil change
Business response:
We greatly appreciate your feedback about your recent service experience. It's wonderful to hear that Frank kept you well-informed throughout the process of your tire rotation and oil change. Clear communication about the services being performed is something we value highly, and we're pleased that this made your visit a positive one. Your trust in North Park Toyota means everything to us, and we look forward to providing you with the same quality service in the future.
Axle went out of his way to help me with an issue I had with Progressive. Appreciated his thoroughness
Business response:
Thank you for your wonderful feedback about your experience with us. We're delighted to hear that Axle provided exceptional assistance with your Progressive matter and demonstrated such dedication to helping you resolve the situation. His commitment to being thorough and going above and beyond truly reflects the level of service we strive to provide every customer. Your recognition of his efforts means a great deal to our team, and we're grateful you took the time to share your positive experience.
Very helpful, making sure the customer is taken care of. Great feedback on customers vehicle.
Business response:
Your positive feedback means so much to our team. We are thrilled to hear that our staff ensured you felt well cared for throughout your visit. Providing thorough insights about your vehicle is something we take pride in, and we are delighted that this made a positive difference in your experience. Thank you for taking the time to share your thoughts with us.
Excellent professional timley Everyone was very friendly and very professional. My car was fixed faster than expected
Business response:
We are elated to hear about your wonderful experience with our team. Your feedback about our professional and friendly service means everything to us. We're particularly pleased that we were able to complete your car repair ahead of schedule - we know how important it is to get you back on the road quickly. Thank you for taking the time to share your positive experience. We look forward to serving you again in the future.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,270 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.