Numotion

Heather R 

on BBB

4 years ago

I wouldn't even give them one star but to leave a review I had to. They have no follow thru. I have never had such bad service anywhere in my life. 

Pauline L 

on BBB

4 years ago

They have had my power wheelchair since June 27...they don't plan on repairing it until August 9...worse customer service ever. I suspect my insurance will drop them as a sub contractor and the loaners? They are pieces of useless crap... 

Jerry B 

on BBB

4 years ago

REPREHENSIBLE COMPANYI have been waiting for my Scooter to be repaired for appox. 6 mo. They still have it. But they continue to Bill me and have the audacity to charge Late Fees. They do not answer their phones, emails or return messages, non responsive to correspondence. Their Repair Shop indicated I could just get lost. ÂI have had to file with the BBB, and the State Atty. Gen. ÂNext will be the Small Claims Court. ÂThey take advantage of the Elderly & Disabled. ÂSTAY AWAY FROM THEM!!! 

Charley S 

on BBB

4 years ago

Worst company in history. Have been waiting 4 months for new wheels for my chair. They have been to my house 3 times and "forgot this", "forgot that" and other excuses. Meanwhile, my chair is dangerous and I can't get help. 

Dale H 

on BBB

4 years ago

I have lost hours and hours trying to straighten out billing and repair issues. After paying half up front and half on delivery, we were told that we'd have to pay monthly rental fees for the power part of the chair! The insurance company is as baffled as we are, and the bills from NuMotion they are getting are all over the map with different billing addresses and codes. Now we are getting 4 or 5 bills all in one day with late fees after being told that the account was on hold until the billing errors were fixed. (I wish I c... read more

Renee S 

on BBB

4 years ago

Not only did it take a long time for them to get the paperwork together to get my wheelchair - 8 months, but in the 4 months I have had the wheelchair I have had 2 service calls on it. Each took 2 weeks before it could be scheduled and I had to make do with first dragging foot supports, then no armrests to support my back. I had to call on the day of the appointment only to find that they had scheduled it at a different time than the appointment. They did correct this, but in 4 months I have had 1 full month -4 weeks- of hav... read more

Johnny H 

on BBB

4 years ago

If there was a -5 or even 10 stars I would be selecting them instead! I was born without arms and only have one quarter of the leg. I have been wheelchair-bound since the age of four, and I just turned 43 in September. I've been having major issues with my wheelchair since July including front wheelchair caster bracket, solid tires that actually have holes in them, and a left motor that has been popping up error messages and abruptly stopping risking injury if slung from a wheelchair. I was on a fundraiser today for military... read more