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Numotion
- Professional Medical Supplier
- Wilmington, NC
About this business
Numotion is the nation’s leading provider of Complex Rehab Technology (CRT), improving the lives of people with disabilities by enabling them to actively participate in everyday life. CRT is medically necessary, individually configured mobility products and services, including manual and power wheelchairs, designed to meet the unique medical and functional needs of individuals with significant disabilities and medical conditions to provide them with greater independence.
Location details
3012 Hall Watters Drive, Ste 101, Wilmington, NC, 28405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
try to be patient but after 7 week and not hearing a word Not s single callabout the chair and when it would be finish. Be nice to go to the store Chair i total dead their tech came out he couldn't find out what was wrong as the batt were total dead said he'd have to get some ***** than come back to find out the problem that was like 3 weeks ago. Have to pay doordash to get my food that isn't cheap I have MS and are supposed to go every few weeks for my treatment. Haven't went for thm since mid Jan i keep hearing 2 weeks but... read more
My power wheelchair arms were squeaking when I put pressure on them to stand up from the seat. Nice technician **** came out on 11-4-23 and suggested I needed braces under the arms for ore support. **** stated he would initiate the process of getting the braces through my ********* After 4 weeks of waiting I called Numotion multiple times to get updates. Spoke with: ******,******,***,*****,*****,and last was ******. I was initially told had to check with ***** notes and get back to me but they never responded. I kept calling... read more
Numotion is sucks! The service is very bad. They filed the claim expense wrong.
My mom's doctor wrote a prescription for an electric wheelchair. Numotion came out and did measurements of her to get the correct size. Then it was a waiting for insurance to get pre approved. Never heard anything from Numotion about being approved or the cost of the chair. The only time Numotion called was to say they were on the way to deliver it. That is when we found out they wanted $48,908.63!! Numotion is trying to say my mom approved the cost because there's signatures on the delivery paperwork but my mom can't sign h... read more
NuMotion is the worst company ever. They dont return calls, they are rude, do shorty work, incomplete repairs, horrible customer service, run from this company. If you have a bad experience with NuMotion complain directly to their CEO at: ****.******** at NuMotion dot con
Horrible experience trying to get a power wheelchair that was safe and comfortable for months ...RECEIVED 3 chairs from them all not good for my large body type and my physical problems and disability ....last one front wheel drive went completely out of control at times in the back wheels .....after nu motion returned the payments to my insurance .....the other 2 companies we tried to get involved at some point in the process contacted nu motion and numotion told them I was the problem ......the other power wheelchair compa... read more
Do not do business with them! Theyre a predatory company that doesnt care about your mobility and independence. So much red tape and unnecessary steps even when you just need repairs. No urgency either m because they dont view us as people. They dont care about our lives. We NEED right to repair laws! Numotion knows we are a captive market and they monopolize it. So many people have been harmed by their wait times and they buy out the smaller mobility companies that actually care. What some dont realize is that Numotion does... read more
" Not *********** to use for mobility equipment,as repairs,take months to a year to repair equipment! Worst management lead mobility company,they remind you of the " scooter Store",quick to * first time get your equipment to you,only to get paid, after that,you don't matter to them!A some service representative is trying to deny me, repairs, unless I give them paperwork about having my home fumigated! They've stepped out of their responsibility,as a company,and too ignorant to see it! I'm not asking their techs to verify,if ... read more
Honestly giving them 1 start is too much they dont deserve any stars. THIS COMPANY IS HORRIBLE AND WILL HAVE YOU WAITING MONTHS FOR BASIC REPAIRS. I do not recommend ordering from this company, they will constantly give you the run around for you order, cancel orders without informing you and the supervisor/coordinators lie and say they will call you back and never do. Do not waste your time with this place unless you like being played with. I Recommended using national ****************** or looking for a different company b... read more
Frequently asked questions about Numotion
How is Numotion rated?
Numotion has a 3.5 star rating with 207 reviews.
When is Numotion open?
Numotion is closed now. It will open tomorrow at 8:30 a.m.