This profile has been claimed by the business owner or representative.
O-0026 - Oilstop Springfield, OR
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Way over priced and they take forever. Employees had an attitude. William rolled his eyes when I asked him if he wouldn't mind finishing the windshield wash that I didn't ask him to do but he left half of it the unfinished and dirty water running down the passenger side. Then he left the tire pressure hose connected and the warning beacon was going off in my ear for 10 minutes. When I asked Griffin why it was $170 for an oil change his response was "It adds up quick". What added up? I only received an oil change and oil filt... read more
Business response:
We apologize that your experience was less than excellent. Please email guestservices@oilstopinc.com and we'd like to make this right for you. Thank you.
Great service, very friendly and helpful, and not pushy about extras or add-ons. They offer and explain different options, but also let you know they are not commission based so there was no pressure, which is such a nice change from many other auto businesses. The service itself was efficient and great! Lucas and Roberto assisted me today and were very professional and friendly. Great team! Even on a hot, busy day, they were very efficient and polite. Wish I lived here, I would make this location my go-to.
Took almost an hour to get through... was behind one car in the bay ahead of me. Nice gentleman greeted me (Gabe) and told me they're "not on commission".... Then tried to sell me oil additive, air filter, etc... I think the car ahead of me bought everything they offered, but an hour is too long. $150 for oil and a filter. Yes my 6.2L V8 uses lots of oil, but I think I will look elsewhere. Too much time.
Been coming to this car wash for the last 7 years when it was Carls had it. They use to have guys pre-wash the car, gets the bugs and windows. Now Happy buys it, and the price went up to $18, and it doesn't even clean the normal spots. I guess I will need to find a new car wash. Sad day I would recommend getting guys to pre-wash the car. If you do that, I will try you guys again.
Business response:
Hi William, we are sorry your vehicle did not get fully cleaned. We have a 100% satisfaction guarantee. After your wash we encourage you to inspect your vehicle at the wash. If you are ever not satisfied with your wash, please pull back around and we will issue a rewash free of charge. Sometimes we need to make adjustments to the wash depending on the vehicle. If there is anything else we can do to earn a 5 star review please let us know. We are hear to serve you and get your car cleaned. Please stop by the wash and menti... read more
Been an Oilstop customer for a long long time. What I really like about them is regardless of what store you go to (I'm originally from the Bay Area and used to get my car serviced there), they have records of what services you have had, what you're due for, or how much longer before you are due for it again. And while I'm not dumb with cars, I'm not the most experienced with them either. So I appreciate them showing me all my fluids and their current condition, instead of just saying hey you need this done. They also explai... read more
I show up by 5:45 to have my oil change and they guys said they couldn't do it bc they attend until 5:40. You guys need change the schedule on the website
No complaints! Great location! Nice and clean place. Also great service!! Highly recommended!!
Great hard working crew and I appreciated their expertise and knowledge on vehicle maintenance.
These guys are great very friendly and professional. Suggestion for management is fans for employees amd customers to cool off for an optimal experience
Business response:
Gianfranco, thanks for the review and suggestion! That is a great idea, we will work on getting some fans!
Frequently asked questions about O-0026 - Oilstop Springfield, OR
How is O-0026 - Oilstop Springfield, OR rated?
O-0026 - Oilstop Springfield, OR has a 4.6 star rating with 30,662 reviews.
When is O-0026 - Oilstop Springfield, OR open?
O-0026 - Oilstop Springfield, OR is closed now. It will open at 8:00 a.m.