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Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
Get directionsOk for the value This hotel was ok for the value, and the view from the room was great! If you just tell the time share people NO at the beginning, they will leave you alone, but you have to be emphatic. Food was good, but service in the food area needs to be greatly improved. We went many meals with no drinks, and the wait staff barely spoke English. We would stay again, knowing what to expect and only if there was not another inexpensive option.
selfie great, everyone was pleasant. my first solo trip for my bday... I definitely recommend this place great price and value
Great winter getaway Not much access to water at beach, would have preferred ocean but for the money the hotel and staff are more than adequate. Had a very pleasant stay. Had a great massage by Lupita. Concierge Jonathan was very helpful. Waiter Marco in the buffet was a pleasure, All around good time in paradise away from New Jersey winter!
mi estadia en el ocean hotel agradable pero regular la comida
Très bon hôtel Généralement, l'hôtel était très bien. Le service était bon, le cadre génial et il y a beaucoup d'activités. Le seul hic aura été les restaurants. La nourriture est déjà préparée à l'avance notamment dans les 3 restaurants de l'hôtel (Italiano, Oriental, Mexicano) et des fois encore gelée dans l'assiette... Pour ne pas être déçu et ne pas payer plein pot les plats des restaurants, prendre le séjour en ALL INCLUSIVE. De plus, certaines journées, le restaurant buffet est assez triste avec peu de choix.
No tiene buena playa, albercas en buen estado *La recepción mala, no estaba registrada la reservación, mal carácter de la recepcionista, nos tardo una hora en avisar que teníamos la reservación. Le preguntamos por un vale rosa que nos dijeron del SPA para una cortesía, la Recepcionista nos contesto medio enojada, que ello solo recibía a los huéspedes, que ella no sabia nada de eso, todo sin preguntar a nadie. * El día 02 de enero la habitación le hicieron limpieza hasta las 6 pm. *Muy estrictos en la vigilancia, no dejaban p... read more
Hotel OK, servicio de es.hotel.com MAL El Hotel y todo muy bien, buena relacion calidad/precio. Quizás el hotel a mejorar la comida que casi siempre era la misma variedas. El problema lo tube con mi reserva que una vez pagada y descontada de mi tarjeta, hoteles.com a 12h de mi llegada al botel,la cancelo diciendo problemas con el pago (estando ya pagado). Tube que volver a hacer reserva nueva y volver a pagar sin que me decolvieran antes el importe anterior ya pagado. Soy viajero muy frecuente por trabajo y nunca me habia pa... read more
Very nice staff but the rooms are terrible :( we payed a lot and we didn't get enough
DONT WASTTE YOUR MONEY We booked a trip here for 6 nights and 5 days... 4 persons two rooms. Separate reservations, from the moment you walk into the hotel you are greeted by concierge (that will try to sell you a timeshare package ) DONT DO IT! Especially if you booked this trip as an all inclusive. We came to check in and of course the worst thing that could happen, happened. Our reservation was missing. Gone. We weren't in the system... I cannot describe how upset I was, working for a hotel ... I kind of gave them a small... read more
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,503 reviews.
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