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Ocean Spa Hotel - All Inclusive
- Hotels
- Cancún, QR
About this business
Location details
Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
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So, so ...don't expect too much! Room wasn't cool enough. Buffet was practically the always the same food items. Italian restraunt didn't have any pasta in any of the dinners. The only beer available was Corona. Need more bartenders, they wait on restraunt drinks at the same time. Not enough chairs out at the pool. Not enough seating in the bar area. They did accomadate us when Expedia didn't give them the updates of our trip. They were booked and they allowed us to stay in my sister's room for two days.
Speak English Most of the people do not speak English. It was hard to communicate simple things such as ordering drinks or making dinner reservation. The rooms won't be cleaned till 5:00pm. One day I had to call the front desk and aks for housekeeping service. It was after 5 o'clock.
OK stay Had an all inclusive option, which was OK. Buffet was fine. Rooms were spacious and clean. Front desk staff was mostly rude and unprofessional. Bellboys were great though.
Average stay This hotel is good for families, me and my girlfriends were on spring break obviously not a good choice for us but all in all it was a decent stay. The staff was fantastic GO JUAN!! The food was terrible, the rooms were okay we ran out of toilet paper and the bathroom was super small but we made it worth it! If you can deal with all these flaws for the decent price go for it if not book early! especially because the hotel is pretty far from the clubs...
From 1 to 10 I'll give 8.6 Honestly...great people!.good food, excelent service all over the place,i'll come back. Thanx guys.
We'll be back! Thoroughly enjoyed our stay! Quiet and relaxing, we really liked the small intimate setting. First time we've been anywhere where we didn't have to get up at 5 am to reserve pool or beach chairs (although every hotel says this is not allowed). Another first...we were able to make reservations in the ala carte restaurants without any problems and enjoyed all of our meals there. Buffet was very small but of good quality. Staff was very, very nice and attentive to all of our requests. Even enjoyed the other vacat... read more
Ocean Spa, Cancun, MX We stayed in this hotel for 8 days, at the end of February, and basically it is good hotel and fits 3 star hotel rating. Plenty of hot sunshine. Food in restaurants and diner is good, mexican style basically, a lot of fruits and veggies. You can have kayaks and other boats for entertainment. The only con in this hotel that does not match a description, that you cannot swim in the sea surrounded this beachfront hotel, because it is located on the shellow side of the seabeach. You can walk for 100 yards f... read more
Construction right now Great customer service which made up of all the loud construction.
doing construction great customer service made p for the loud construction.
Frequently asked questions about Ocean Spa Hotel - All Inclusive
How is Ocean Spa Hotel - All Inclusive rated?
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,711 reviews.
When is Ocean Spa Hotel - All Inclusive open?
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.