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Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
Get directionsNice Vacation... I liked the location of it and that the staff was very friendly and gave good service. However, the hotel itself is very boring, quiet. No animation during the day or night. Pretty lobby and never any music- no shows, no disco. My room had not one painting (picture) on wall. Made it look very blah. My toliet got clogged 3 times in 4 days- had to have them come take care of it. No mini fridge in room. When I arrived, they were going to give me a room on the first floor- with the view of the parking area and w... read more
Nice place for budget vacation Ocean Spa was nice. There is one section that seems older, and that was where our room was at first. AC didn't work well, neither did plumbing. After second day, we requested a nicer room and we were granted one right away....and it was much nicer. They were wonderful about it. Pool was nice...very clean...service in and out of hotel was super...very friendly. Our beach was fair, and we soon discovered that hopping the shuttle to Sunset Royal or Lagoon would take us to the beautiful beaches. Wo... read more
Ocean Spa : A Great Experience My wife and I have travelled to and in Mexico over the past 14 years, yet had never stayed in an All-Inclusive. We found it was very comfortable, food was good and plentiful. The staff worked hard to make everything better and all the time with special events, clean beach, sparkling dining rooms, rooms and bathrooms. Overall a very good experience.
Real Ocean Spa Review Great hotel everything about the staff and building itself is wonderful and great for the price i paid the only thing i did not like was the beach it had seaweed in it but everything else is perfect. i loved that you also have access to there sister resorted and theres a shuttle that will take you for free and those beaches were nice clear water no seaweed.
50th Birthday Celebration March, 2011 The staff was absolutely wonderful!!! Everyone was extremely friendly and helpful with anything we needed. The only problem was that our AC decided to leak, but even with that they were right there to help with it. We felt absolutely safe the entire stay. It was a quiet area and is the perfect place to stay if you want time to stand still. The sunrise is beautiful from the beach but is equally beautiful from the balcony. I look forward to staying there again. We walked along the beach, l... read more
Relaxing and Quiet Enjoyed my stay at this resort just because it was probable half empty and really quiet. Some of staff came across a little bit unfriendly. This is a spanish owned resort so most of the people their are not from north america. If you like to swim in the ocean this resorts water is mostly sea weed and you have to walk a bit down the beach. They have a great security system their and staff are very trustworthy. They leave reminder slips if they see anything of value out and suggest putting it in the safe. I ... read more
Don't pay attention to the bad reviews Ocean Spa was great! The best part was the shuttle to the other sister resorts. The check-in process went smoothly. My room wasn't available when I got there at 12pm, but they took the bags and I was able to change into my bathing suit and go swimming/lay by their "beach", and eat lunch at the buffet. I was NOT even asked to do the time share presentation, and I was NOT harrassed. I went on this trip during my spring break, as a young single female, and I felt completely safe. The food ... read more
My new favorite resort I love this hotel! It has all the perks of a big resort with a boutique feel. For an all-inclusive hotel stay, all the rooms have partial or full ocean views, the food was great, and the staff was extremely professional and friendly. I stayed in a room close to the lobby which was a great location but loud if I was trying to sleep in or got to bed early. I traveled alone so I would definiely recommend this place to any single travelers and families.
Ocean spa money saver Not the best located hotel! But for 100 usd per night all inclusive really worth it . Little hotel, kind staff. The beach has a lot of seaweed :(
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,503 reviews.
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.